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ALLIANCE HOSPITALITY
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5 reviews

ALLIANCE HOSPITALITY United States Employee Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Compact Upscale Quality Hospitality Franchise
Guest Service Agent (Former Employee), Hilton Garden Inn Chelsea, NY, NYDecember 28, 2014
Pros: relationships, diversity, training, networking, development, humanity, élégance
Cons: demanding, may have slow periods
Providing every detail need to the business traveler including that warm welcoming greeting from staff during busy intervals of travel arrivals and departures and stays. I learned that small properties are more challenging to operate because the staffing structure is compact and less flexible. Management is authoritative but lacks motivation driving charisma and effective support. Co -workers were unique and savvy with potential advancement capabilities. The hardest part of the job was completing all the required training tests to certify for the brand. The most enjoyable part of the job was meeting the various challenges with optimism and witnessing the joy and satisfaction of guests as they experienced exceeding expectations from friendly, knowledgeable staff and a comfortable well equipped service residence. Feedback from guests always reminded of how comfortable guests felt to share their stories with people they felt at home around.
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limited service hotel with friendly staff
Sales Coordinator (Current Employee), Cleveland, OHJanuary 10, 2014
Could use more training throughout the hotel.
Beautiful hotel
Great location
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Lots of rooms, lots of work.
Maintenance Engineer (Former Employee), Clarksville, TNAugust 18, 2013
Pros: 40+ hrs a week
Cons: on call 24/7 with little chance of breaks
Maintenance on 2 Hotels and being on call 24/7 was a fun experience. lots of different things from costumer service to just downright work. from grounds to roof.
Job Work/Life Balance
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Alliance Hospitality
General Manager (Former Employee), Mentor OhioApril 29, 2013
Pros: travel, socialization with other alliance team members, our yearly gala
Cons: micro management to the extream, threats, lack of recognition for hard work given
Typical Days is 8am to 6pm (although 7, 8, or 9 not uncomon)

Biggest thing i learned was networking and communication between other properties, builds strength and additonal solutions to challenges faced at properties.

The management was EXCELLENT when i joined the company, Very much a family/team atmosphere. Then a new DOO came into the mix, the culture changed dramatically, as often happens when management changes.

Completely enjoyed the team of people that i worked with. very supporting, informative, and willing to help.

dealing with some of the corporate office politics, the continual stress of worry about job security.

Easily talking with my guests, building my team, working in the community, and the volunteer projects for charities.

About ALLIANCE HOSPITALITY

Alliance Hospitality Management, LLC is a premier hotel management company founded in 2003 and headquartered in Raleigh, North – Read more