Customer Service Rep/Pricing Coordinator
Alliance Workforce - Odessa, FL

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Looking for candidates with a strong background in customer satisfaction. Must have a friendly demeanor, can-do attitude, and willingness to help at all times.

Must have experience in monitoring/project mgmt and part pricing.

Looking for the right candidate who can grow from CSR into a part pricing coordinator plus CSR.

Ideal candidates would be able to:

Compute part pricing and other quotes, in response to customer RFQs, while ensuring maximized profit, and customer acquisition and satisfaction.

Create and monitor customer project/issue timelines or tracking sheets, to ensure a continuous and successful flow through the numerous steps and internal/external people or organizations, without missing items, in a predictable, reportable, and timely fashion.

Handle business customer problems and/or internal problems with professionalism at all times, directing more complex issues and/or escalations seamlessly to the Customer Service Manager, or other management as necessary

Hours are M-F 8am-5pm

$15.00 -$17.00

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