Worst job experience ever.
Travel Sales Consultant (Former Employee) – Henrico, VA – June 10, 2016
This was my first "real" job out of college, and the experience could not have been worse. Training did not prepare you for half of what you would deal with on the floor, and what they do train you for didn't matter because there were constant changes to protocol. The only breaks you are allowed to take are already determined for you, and if you go off of that schedule you will be reprimanded for it and treated like a child. It almost feels like being back in kindergarten when you had to ask to go to the bathroom. The management is a joke. I don't think I have been at any other job where the management team did so little. They aren't there to help the agents, so why are there managers? Any escalated calls were passed on to another department. The monthly reviews are basically them telling you how much money you would've received if you didn't mess up. There is also the constant worry that you are not doing your job right, and that you are always in the edge of being fired. The only thing that you can take away from a job like this, is knowing that you do not want to do this ever again.