Cons: work life balance
Reactive 80% Proactive 20%
Client Visits and Account Manager Mentoring
Assist in coordinating the day-to-day team effort of Account Managers and other assigned personnel to ensure that services are delivered in a quality and cost effective manner.
Manage the delivery of services through subordinate managers and fill in for them and the District Manager in their absence or as requested or required.
Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime.
Coach, counsel, develop, etc. assigned personnel to assist with their opportunity for advancement/promotability.
Capably utilize Win Team for scheduling and billing, and to produce reports (such as Scheduling Activity, Invoice Aging by Tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management..