Customer Service Representative
Allstate - Burnsville, MN

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Job Title: Customer Service Representative

Status: Full Time

Hours: Monday thru Friday 8:30a – 5:00p

Compensation: Salary: $2200 per month + Bonus + Reimbursement of health insurance (up to 50%)

This is an in-office position

POSITION SUMMARY

We are looking for professional candidates with an extreme attention to detail and a desire to help people. This position is in a customer service role, which means we need candidates with phenomenal communication skills, both verbal and written. A Property & Casualty License is preferred, but not necessary for the right candidate.

PRINCIPAL RESPONSIBILITIES

Ability to handle large volume of calls daily
Generating and qualifying leads through cold calling
Handle Endorsements
Set-up Policy Review Appointments
Cross-Sell Opportunities
Manage accounts by tracking and following up frequently
Input all information into proprietary software system
Able to work effectively within assigned team and other teams in the department
Conduct job function in a manner that promotes a high level of customer service to both internal and external customers
Supports the company's core values and basic principles
Perform other job-related duties and responsibilities as assigned

REQUIREMENTS

Position must handle detail-oriented work with good problem solving skills
Ability to multi-task and adapt as issues arise
Ability to independently prioritize workload
Basic computer knowledge; ability to navigate CRM software
Excellent verbal and written skills
Team player with a positive attitude
Property & Casualty License


Indeed - 15 months ago - save job - block
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