Insurance - Customer Service Representative
Allstate Insurance - Canyon, TX

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Status: Full Time
Hours: Monday thru Friday 8:30a – 5:30p
This is an in-office position
POSITION SUMMARY
AWARD WINNING Allstate Insurance Agency located in Canyon, TX is looking for professional candidates with an extreme attention to detail and a desire to help people. The perfect candidate will be Insurance Experienced, Property and Casualty Licensed and bilingual in Spanish. This position is in a customer service role, which means we need candidates with phenomenal communication skills, both verbal and written.
PRINCIPAL RESPONSIBILITIES
Ability to handle large volume of calls daily
Handle Endorsements
Set-up Policy Review Appointments
Cross-Sell Opportunities
Telephone Prospecting/Cold-calling
Manage accounts by tracking and following up frequently
Input all information into proprietary software system
Able to work effectively within assigned team and other teams in the department
Conduct job function in a manner that promotes a high level of customer service
Supports the company's core values and basic principles
Perform other job-related duties and responsibilities as assigned
REQUIREMENTS
Insurance Experienced preferred but not necessary
Position must handle detail-oriented work with good problem solving skills
Ability to multi-task and adapt as issues arise
Ability to independently prioritize workload
Basic computer knowledge
Excellent verbal and written skills
Team player with a positive attitude