Not a good place to work for. Pay is proverty level. They do not care about their employees. Never give out bonus and my boss gives me so much work to do that tts overwhelming..my boss doesn’t do much and puts everything off on me while only paying me $10 an hour. I’ve omly gotten 1 raise in 8 years and I’m the one that does all the work. It’s completely wrong. Agent blames everything on me even when he’s at fault. This is the worst place I’ve ever worked. I don’t recommend anyone working here. They do not care about their employees . Agents need to start valuing their customers. Also stop putting so so much work with me.. I don’t know how people consider working here. Allstate has become greedy and are raising premiums on.everyone
Customer Service Representative (Current Employee) – Wheaton, IL – February 18, 2018
Extremely professional. It was a small office but everyone worked together and took responsibility for their parts. I worked 9-5 and was basically a receptionist but this was honestly a great place to work, I would even say a great starter job for people new to customer service.