Allstate Insurance Employee Reviews

Found 3,326 reviews matching the search
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Great place to work
Technical Delivery Lead (Current Employee) –  Northbrook, ILMarch 23, 2017
Allstate offers awesome opportunities for advancement and a laid-back, family-focused atmosphere.

The company is diversifying geographically, which is difficult for people located near the Nortbrook headquarters, as not many jobs are available at home office at the moment.
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Fun place to work
Customer Service Representative (Former Employee) –  Plymouth, MNMarch 23, 2017
Customer Service Representative Plymouth,MN
• Home and Auto insurance quotes on the behave of All State Insurance
• Commercial Supplemental benefits appointments for All State Insurance
Pros
Free video games
Cons
nothing bad
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Very detail oriented job
Office Assistant (Current Employee) –  Potomac, MDMarch 23, 2017
Talking to clients over the phone daily, scanning and faxing. Have to double check all documents to make sure all forms are filled out correctly, signed and dated. Calling home office for questions, payments or to get more information about a policy. Confidentiality is a must. Confirming appointments and rescheduling. Data entry for new clients and to keep database updated. Work day goes by very quickly.
Pros
work from home office, only employee
Cons
hours not flexible
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Small Business atmosphere
Senior Sales Producer (Former Employee) –  TexasMarch 22, 2017
Small, "mom-and-pop" type agencies for the most part. No benefits. Work environment is typically casual. Good for a second- income job or summer/part time employment.
Pros
small business-owner atmosphere
Cons
small business-owner atmosphere
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Paperwork
Customer Service Representative (Former Employee) –  Harrisonburg, VAMarch 22, 2017
Typical - work week. 9-5 Workweek. Great hours, great people. Just definitely not something I would want to do for the rest of my life. Great for someone who has a young family
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great place to start your work experience
Administrative Assistant (Former Employee) –  Redwood City, CAMarch 21, 2017
Working in a office was a difference experience, with the fact of filing paper work, making claims for clients, answer calls while typing policies, co-workes made it fun while working with them.
Pros
experience with working on my customer service
Cons
not enough hours
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Hit or miss
Sales Producer (Current Employee) –  Detroit, MIMarch 21, 2017
Really will depend on your experience at the individual agency. At my location, we had serious issues with agency management failing to adapt to changing market conditions, or just flat out not showing up. Personal insurance is struggling hard and most agency owners leave you to "sink or swim".
Pros
Very comfortable day to day
Cons
Constant pressure for sales, agency owner looking over your shoulder
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Enjoyable work environment
RECEPTIONIST (Current Employee) –  Hyde Park, NYMarch 21, 2017
I enjoyed meeting clients and helping them with whatever they needed. The environment was friendly and energetic. My employer even with her quirks was very good.
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Really great folks
Claims Project Manager (Former Employee) –  Chicago, ILMarch 21, 2017
Outstanding culture of great hard working employees. Does take a long time to promote, but very good ethical company. Would recommend this company to work for.
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An amazing plac to work
Staff Counsel for Allstate Insurance Company (Former Employee) –  Albuquerque, NMMarch 21, 2017
We handled the entire State. It was very fast paced and busy. The management, in Albuquerque, NM was amazing. The working conditions were wonderful. They are my lifelong friends. It was an atmosphere to grow and become the best you could be.
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very stressful
CSR - Customer Service Representative (Former Employee) –  Gladstone, MOMarch 21, 2017
was a stressful environment with owner. Constantly yelling and using foul language.I loved working with the public. Owner would not help out had to schedule appts to meet with him.
Pros
pay was good
Cons
Management was hard to work for
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Fun position, set your own schedule
Rescuer (Current Employee) –  Chicago, ILMarch 21, 2017
An Allstate Rescuer is a great way to make some extra money while you are in school. You make your own schedule and sign on whenever it fits in for you. Most requests do not take very long to jump start a car, change a tire, get the customers keys from a locked car, or deliver some gas. I am very satisfied with the flexibility of the position.
Pros
Flexible schedule
Cons
Putting miles on your own car
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Allstate Insurance
Data Entry (Former Employee) –  Cicero, IL 60804March 20, 2017
Typical day at work involved me cleaning the store, taking out garbage, stocking paper, schedule appointments, and performing miscellanies tasks for colleagues. I learned basic business formal communication skills and Microsoft office skills.
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competive Enviroment
Allstate insurance producer (Former Employee) –  Spokane, WAMarch 20, 2017
Starting in insurance sales with a startup was exciting and also very difficult to weather. not having a substantial book of personal contacts also slowed the process.
Pros
opportunities if you can weather the lean years
Cons
3 to 5 lean years
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Productive and fun to work for
BILINGUAL AUTO INSURANCE SPECIALIST (Current Employee) –  Lakeland, FLMarch 20, 2017
Excellent quality products and insurance policies. Very enjoyable environment to work for. But no place for advancement. I learned a lot their products. But management is not very friendly.
Pros
Enjoyable work environment
Cons
No place for advancement.
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Welcoming staff
Secretary (Former Employee) –  Deer Park, NYMarch 19, 2017
- Answered incoming calls
- Handled all faxing, filing, scanning, photocopying and mailings
- Restocked supplies
- Managed petty cash and receipts
The staff is very friendly and eager to teach you. Its hard work but its worth it.
Pros
friendly staff
Cons
requires hard work
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Fast paced fun workplace with staff that feel like family
Service Desk Representative (Current Employee) –  1312 US-83 suite 3, Penitas, TX 78576March 18, 2017
The hardest part of the job is the rush of customers at certain times, and trying to juggle three people at once. Though at the same time that's also the most fun part of it.
Pros
Timely breaks, Excellent management
Cons
Short on Staff
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clean and nice decore
Insurance Agent (Former Employee) –  Baraboo, WIMarch 17, 2017
Nice work life. Needs to have more training on the Agents Manager/Owner part.
benefits are none
Job security if none
I like Allstate Insurance themselves but the Owners sometimes need to be desired.
Hardest Part of Job was Cold Calling and it is now matter what they want to call it.
Enjoyable part is the customers and talking care of them
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A great company if you find a great Agent
Licensed Agent (Current Employee) –  Edmonds, WAMarch 17, 2017
Allstate is a great company to work and sell for because it is a great company with unique benefits on their products.

However if you work in a Agency and not at the home office, your personal success is determined on how successful the owner is that you work for. If he isn't successful, you won't be either.
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This company is not for it's employees at all, no work/life balance
Claims Processor (Current Employee) –  Indianapolis, INMarch 17, 2017
I have missed out on family gatherings and church for a year and a half because I have to work every Sunday. This company does not care about their employee concerns because most of the higher ups are off on every holiday and Sundays.
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Overall rating

3.9
Based on 3,427 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.5
Job Security/Advancement
3.3
Management
3.5
Culture
3.7