customer service representative
Customer Service Rep (Former Employee) – Charlotte, NC – June 30, 2016
Well the job itself is a good place to work at because training is a plus working for a call center
The atmosphere is wonderful to work, the value of this job is great, the co workers and management are great also helping one another to fulfill the goal
The hardest part about the job is asking to customers to sign up on our website, that gets rough
Begin a customer service representative is teaches you how to cope with other customers and their daily lives and when calling into the company when they have an accident at the scene yes they are nervous and sometimes just don't know what to do, that is where the patience come in at.
When customers call you have to be in their shoes to know how on the other end of the phone someone is there been there pleasant voice who there through the process