Allstate Employer Reviews

not much, owner depended on our intake
did'nt advertise , owner was great as an agent but as a business manager needed direction

Enjoyed the fieldword and assesments, however did not enjoy the long hours at a desk.

Customer service
Claim assistance
New Business Development
Retention

Very good company. Hard work but a great job. I really enjoyed the people.

Each day I assist brokers, attorneys and annuitants with questions regarding contracts, payment status, and reviewing legal documents. I have learned that the interpretation of a legal document between multiple individuals can result in documents needing to be amended to ensure the company is protected. Advising an attorney documents need corrections – more...  is a challenge but as relationships are built the resistance decrease. It is a great experience being able to offer the annuitant an option of having a set payment stream versus receiving a lump sum. Periodic payments assist in providing financial stability. – less

I had to answer multi- phone syster lines, cold calling, greetig customers, general office duties

Extremely stressful with high workload. Weekends and Holidays are required.

This is an independant insurance agent not Allstate corporation directly.

Even though you are hired based on experience, you are treated as if you know nothing and are starting from scratch.

Loved this job! It was small office and I really enjoyed the intimate setting. I worked closely with the owner and other agents in the office to assist with their daily tasks. Some of my daily tasks included answering incoming calls, providing basic quotes for prospective clients, handling cash, electronic and phone transactions, and completing/filing – more...  paperwork for the agents. – less

Assisting clients with insurance policies, questions, changes pre underwriting of insurance.

Lack of personnel

Worst part of my job would be assisting in life insurance claims. Its always a sad experience. Our clients our treated like family.

Best part of my job would be having a different challenge everyday and hearing clients stories.

Managing a steady volume of auto claims,
To guide each customer through the claims process with care,
Managers are ready to assist,
Co-Workers are team players,
Leaving at the end of each work day,
Helping customers cope with a loss that will affect their life

Good people but can consume your life. Everything changes and never is the same. Rules and schedules vary for corp. and agencies themselves.

A typical day includes cold calling leads, following up on prospects, appointment setting, and face to face consultative sales.

I learned how to be persistent in cultivating leads to finish consistently in the top three of 20 new Allstate Agencies in Utah in 2007.

Resources were available to agents to learn the business; however, the agent was responsible – more...  for seeking the mentorship of other area sales professionals and agents.

The hardest part of the job was frequent rejection, but it was always worth it to finally contact the golden customers. – less

Work up quotes for call in customers or internet leads, cross sell other policies to existing customers.

When I applied I was excited to work for a company with a big name as Allstate. Paid training with benefits starting right away is great! They pay for your licensing and have a very good welcoming and spirited team. The training is way too long...and by the time your on the phones you forget half of it. You then must sell a certain amount of items per – more...  day to graduate which is fine, but you get about 1 call per hour and half of them are transfers and the other half of the people you're quoting dont qualify. So your sales ability and charisma are somewhat hindered by the process. It's more of a game of luck than anything. A typical day at work is again about a call an hour...you're sitting in a cubicle all day and just waiting. You'll get a bit of a rush but since I've been on the phones...it's been EXTREMELY slow. I have though learned a lot during this down time because they do provide tons of material to educate yourself, I will give them that! Management is good...no complaints. The people I work with are nice, and the enviroment is relaxed and fun. I'ts a great job for someone just getting started, needs a job, or someone who is maybe getting close to retiring. You're not going to make a lot of money, even if your a top producer. Then again a lot to me is $60,000 and above but maybe 2% of people including management make that. The commission structure is really weak. You have to literally sell more than half your calls and get multiple items to make decent money. I recommend this place for single people with no family or kids, and people looking to break in to the Insurance industry. – less

wasn't the job for me. i originally started with 5 days a week. i got all caught up with everything that needed to be brought up to date and they cut my hours to 2 days a week.

High call volume, learned a tremendous about about the world of insurance in 10 years, diverse workplace a plus. Enjoyed learning new things, co workers, meeting&exceeding goals and pay.

a typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job

a typical day was to answer calls about insurance, add change delete and remove cars. take payments and the intense pressure to always get them to upgrade to renters, condo, home, or an auto if they didn't have one. The co-workers are your equals however there are some people in management who know nothing about insurance and that they let you know – more...  so by being absent or sending you everywhere to get an answer. The hardest thing about working here was that they don't have shift bids for English for over year and a half and that you have pressure to always sell when you are in service. The most enjoyable is being able to speak with people from all over the united states . – less