Allstate Employer Reviews

This is a challenging position with the opportunity to learn new skills.

The work and personal life balance is excellent. The salary is poor but if benefits are more important this is the place for you. My benefits are obtained through my spouse so no personal pay off at this position. The teamwork is fun and the management is terrific. The position is very easy to manage and maintain and you can stay here forever as the – more... pressure is very low. – less

A typical work day would be taking between 50-80 calls a day regarding existing homeowner claims during the hurricane season.

Absolutely a great place to work. You are a well respected employee with a family oriented environment.

Great company to work for. Management is great. The product is an easy sell

I have worked at Allstate for 7 years and would not be looking for another job if my boss weren't retiring. The compensation and benefits are superior, and the people I work with are outstanding.

No typical work day. Every claim was different. You had to be ready for anything and everything.

I loved working for the San Antonio Allstate Call Center. From the classes to the phones, everything was customer focused but with positive reinforcement and a fun environment. Everyday was different, but enjoyable, and there was something new to learn all the time. The management team were always ready to help, keep us positive when a customer criticized, – more... and helped us work out the troublesome times. The hardest part was keeping up with the different laws in each state but you learn. The most enjoyable part was talking to our clients throughout the U.S. – less

I answered telephones, and helped with writing policies. It was a small office of only 3 employees.

I enjoy working for this company, not only do they make sure you have all the tools to succeed but they make sure the environment is a friendly, safe place to be. If personal problems are reflect management guinuely seems to care and try and assist any way possible. Aside from helping people on a daily basis as part of job description Allstate plays – more... a HUGE part of the community which you can't help but feel proud to be a part of. – less

THE WORK ENVIORMENT WAS VERY RELAXED AND CHEERFUL. THE CUSTOMERS KNEW US VERY WELL. AND THE WHOLE IDEA OF WORKING THEIR WAS GREAT.

Great benefits, management, leisure, fun and well managed work environment

great place to work, a lot of turn around, great benefits, co workers are great

I worked for the family insurance agent. It was my first real job with a lot of responsibility in high school. The agent had a lot of spanish speaking clients that he had trouble communicating with or further helping them with their policies. I was the agents right hand man. Worked weekends alone and was offered to take classes to become and agent. – more... Being able to speak spanish opened a lot of doors for me in this position and brought in a lot of new clients or existing clients wanting to expand their policy. – less

Data Entry
Billing
Accounts Receivable
Accounts Payable
Data Entry
Billing
Used postal machine to Meter correct postage on mail
Switchboard Operator in evenings.
Ability to make accurate judgments.
Worked with customers in ALLSTATE-DRIVE IN CENTERS
-Made Scheduled appointments for customers.
-Made sure the were told what we were doing/and why
Stayed – more... late to accommodate customers
Ability to use WORD/EXCELL/POWER POINT.
Able to communicate with co-workers and working as a team-get the job done. Faster/Accurately
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Nice environment which introduces employees to many different facets of the industry, including underwriting, claims and risk management. Being on the front lines of a business allows a lot of creativity in interacting with the consumer and the real life stories that come out of the relationships built are priceless. I handle everything from customer – more... service, quoting, sales, marketing (in office), cooling off an occasional upset customer to resolving an issue beyond the insured's expectations no matter how minor the request. – less

Allstate had a great training program and is a great company to work for.

Call Center, taking inbound phone calls, quoting auto & home insurance,

provided a fun and safe work environment. I was able to build strong customer relationships.

this is a great company to work for. Lots of room to grown, There are many different fields you could go into. I learned great customer care along with multitasking, and problem solving. I have great co workers, and my management team is amazing.