Alltel Information Services was a fairly good company that went through a tremendious growth while I was there and continuos to grow today.
Director of New Product Implementation (Former Employee) – Los Angeles, CA – March 14, 2016
The company was located in Little Rock, AR for the 20 years I worked for it. My entire 20 years was spent in remote data centers on the West Coast and Texas.
For the bulk of my time with Alltel, I was the remote data center manager for the sites that I was assigned to. In this role I filled the role of HR manager, contract manager, accountant, customer service manager. My director lived in Little Rock and provided support to me as needed.
I learned how to deal with personnel issues, contract issues, contract renewal strategies, how to manage a budget and how to run data centers with a 24 hour operation. I learned how to plan and manage projects and to upgrade and install new applications.
The co-workers were good people, for the most part but when needed I learned the proper way to dispense discipline and if needed terminate and replace the employee.
The hardest part of the job was the termination of employees and the process of contract renewals.
The mast enjoyable part of the job was when i was successful in turning an employee around followed by the feeling of success after renewing a contract. I was successful in renewing 5 multiyear contracts during my tenure with Alltel.
As an Account Manager I was virtually running my own business.
As the company grew the company politics became more of a issue.