Excellent work environment with advancement opportunities.
Senior Wireless Consultant (Former Employee) – Mayfield Heights, OH – October 19, 2016
Sales of wireless plans, cellular phones, and accessories. Greeting customers, help with customer questions and technical issues, manage customer accounts. Store operations were opening and closing procedures that includes counting cash bags, opening shifts, stock inventory, and maintain showroom. Prepare a bank deposit at close including the counting of all money and checks. Ensure all deposits and cash bags are secured in store safe. I learned a lot from the extensive and constant training in sales. Tough part of the job was meeting quotas. The best part of the job was being able to stay up to date with the latest in mobile communication.
Discounted phone rates, Compensation for hitting goals
Traveling to different locations to help boost sales
Sales Action Representative (Former Employee) – Little Rock, AR – July 6, 2015
Logged into several billing and account management systems. Took inbound calls from customers, performing a variety of services. Increased already strong communication skills and acquired additional computer and technical skills. Management was very professional and set clear goals. The hardest part of the job was losing it due to being laid off. The most enjoyable part was helping a customer resolve an issue and the satisfaction that came as a result of that.
I really enjoyed working with Alltel. I enjoyed working with in an enviroment that was fast paced deadline driven. our management was always very supportive and quick to respond to any and all needs of the customer and employee as well. We opened the doors each day knowing that we would succeed each day and that we had a team behind us every step of the way. Working with Alltel was the first position I've worked for commision and I love it.
Sales Representative (Former Employee) – Atlanta, GA – July 2, 2015
My position entails speaking with about 30 customers per day providing technical support for Verizon's voice and data products. My goal is to have customers rate me well on surveys & to expand their services whenever possible. Management is reasonable. Every 6 months we get a new schedule & supervisor. The hardest part of my job is implimenting strigent policies and procedures in the most positive way possible. The most enjoyable part of my job is learning from all of the customers I talk with every day.
Customer Service Representative (Former Employee) – Shreveport, LA – June 29, 2015
I learned how to use my customer service skills to help people with their problems. The company was a fun place to work. The company was a place that I could see myself long-term, however they went out of business.
Very little flexibility, Stressful work environment, very short breaks and lunches. However, the most enjoyable part about coming to work was the people and the relationships established while working there, the employees were very nice and well liked.
Sales Incentives, Overtime
Short breaks, no schedule flexibity, no home life, poor scheduling process
Customer Service Representative (Former Employee) – Little Rock, AR – June 12, 2015
I enjoyed my time at Alltel.. It was a place where I was able to grow and advance... Unfortunately, they where bought out by Verizon wireless, and alot of us where let go with the change of new management
Very good place to work, three day work week and good benefits.
Supervisor of Sorter Operators (Former Employee) – Oklahoma City, OK – June 10, 2015
Took turnover and updated logs, checked all applications and systems. Checked jobs that were running to make sure they were running with no problems.Checked to make that me had everyone scheduled correctly and allowed for training during work week. Made sure that all deal lines were meet, During month-end my duty was to order food for my group and upper management joined us whenever we had Leo's barbecue.I learned a great deal working for this company. There was no hard part to this job. I was happy that management trusted me to do my job, very enjoyable job with great perks.
Great working environment with good hours, benefits and great co-workers.
The best parts of working for a cell phone provider was the perks of an employee cell phone and discounts on purchases. The hardest part of working at Alltel is the retention part making the customer stay with the company. Commission checks were nice as well.
Retail Store Manager (Former Employee) – South Carolina – May 11, 2015
Always changing to improve the quality of service and customer experience. Enjoyed the opportunity to experience the new cell phones. Great team participation among associates. Building a rapport to find the best plan and phone for each customer.
Customer Service and Sales Representative (Former Employee) – Naples, FL – April 30, 2015
The job was a challenge on a daily basis. I was able to meet the needs of customers in the wireless industry. It was a professional yet fun atmosphere to work in with good management along with top training programs.