Ally Financial Employer Reviews

Ally is great place to work with equal life/work balance. The company has a workforce that is expanding but also has long tenure.

Enjoyed working for Ally for 9 years, great working environment, infrequent travel.

Fast paced work environment. Need to have ability to switch focus and priorities to meet various deadlines.

High level of employment longevity due to loyal, dedicated work environment.

Their culture is sick. Inconsistent policy applied to different group / people. You can't really provide your true technical opinion otherwise it'll be labeled. The worst thing is that you don't have HP's protection any more and you are still have to fight through the bureaucracy between Ally and HP.

I worked here for almost 5 years at the Lewisville office. My pet peeve are the computer applications which, in my opinion, are redundant. Too many manual processes which could be automated thus reducing human error. As a result, a lot of emphasizes is on QC to scrutinized every manual process. You would think with the legal ramification of our processes – more... that Ally would have more safeguards built into their computer systems and make the system talk to one another more and lessen the manual aspect which increase human error. Ally prides itself as a learning organization. But, it is sink-or-learning or baptism-by-fire training. Everything is not covered when shadowing someone not even in the L&D classroom trainings. They only give overviews. You learn through opportunities which mean you must make a mistake before being aware how it is done. That mistake goes on QC reports and become part of your performance. I don't think that is fair. In my dept. profanity and unprofessional, immature behavior, favoritism is tolerated. I am looking for re-employment elsewhere. Also, being unstaffed is a constant but never acknowledged. – less

If you don't mind micro management and working all weekends, then this is a great place to work. Management is competent enough, the job can be stressful.

MANAGEMENT BULLIES EVERYONE, MAKES UP THINGS TO GET YOU IN TROUBLE AND THEN FORCE YOU TO DO THINGS YOU SHOULD NEVER HAVE TO DO AND ARE NEGATIVE CONSTANTLY. EVERYONE HATES WORKING AT ALLY, AND MANAGEMENT IS RIDICULOUSLY HORRIBLE WORKING WITH PEOPLE AND UNABLE TO BUILD A POSITIVE WORK ENVIRONMENT BASED ON RESPECT, INNOVATION, CREATIVITY, AND ETHICS.

Another unfortunate case where the management wanted to keep me, but couldn't get a budget approved. Unfortunate; I would have stayed for life.

Utilized different applications on a daily basis to complete tasks. Managed the Exception Processing team. Worked side by side with the Fraud team, Electronic banking, Pended applications, Trust and Wires. I enjoyed multi tasking and leading the team. Also, the interaction with customers and third party vendors.

Loved working at this place. Wonderful management and wonderful people.

Company hires new managers have no idea what theyre doing not only dealing with no days off but they harass you or put u on the black list if you dont put in overtime Managers need to be train more efficient maybe train with real managers that know what they should be doing. Lack of knowledge on our part starts with lack of knowledge above period. blind – more... leading the blind. – less

An environment where individuals suggestions are incorporated to create a better product or procedure. Co-workers are intellegent, friendly and helpful.

Typical day at work: be in and ready to work at 8, heavy inbound/outbound calls to dealerships and GMAC customers. my lunch hour from 3:45 4:45 to get my kids from school, then leave at 5 pm. This occupation has taught me so much in the 8 1/2 years I was there such as: steady research til problem is solved, short deadlines to meet, and prompt adjustments – more... to be made when neccessary, and the importance of accuracy and detail. The hardest part of my job was leaving at 5 pm, I couldn't wait to start the next day, at times I would go home thinkning of new ideas/plans to make our job a little easier.My most enjoyable part of the job was assisting the customers and dealerships and working deligently to solve any problem they were experiencing in a timely matter. At times, there would be letters of appreciation and/or verbal over the phone "thank you's" to my supervisor for appreciation of me assisting them. – less

You come in, it takes 25 minutes to get everything on your computer that you need opened (actually longer because they require you to be on the phones even before you are ready), the system is slower than a rotary telephone that is unable to be dialed from being frozen (and they claim it's better than the last system, which updated instantly), it is – more... not possible to keep up with your work, the environment is hazardous to your health due to mold in the building, management is incompetent and oppressive, the pay sucks, and you will never get a raise without being a manager's pet.

The most enjoyable part of the job? hmm... let me think... leaving at the end of the day? Yeah, that would be it. – less

Turnover everyday. Very poor Executive Management. Everyone on pins and needles. Micro-Managed from day one. A bunch of "kids" within Internal Audit. One big click.. The Detroit office or the Fort Washington offices much better place to work than the Charlotte Office. The Charlotte Office should call itself Wells Fargo Jr. Everyone is a former Wells – more... Fargo kid. People get proomoted based on kissing A** and not quality of work. I highly do not recommend Ally as a place to work. They have no morals. For the 3 years I was there Internal Audit turned over more than 150 peoploe within Internal Audit. – less

working as a 90 rep i handle accounts 90-120 trying to collect or charge off the account.

Just a great place to work, superb people, incredible management.

My experience with Ally was positive. Managers cared about their staff. Co-workers were qualified and motivated. I was disappointed when the break-up of Ally and Rescap occurred. Hopefully the transition will work out well for both parts of the company.

The organization is inefficient and dysfunctional. Senior management lacks respect for employees' time and opinions and manages by intimidation. Processes are grossly inefficient and poorly conceived, resulting in repeated process changes, delays and employee overtime. The lack of work flow automation causes employees to input the same info, often clerical, – more... repeatedly across tasks. . Management seems to hire talented employees but then doesn't trust them with the simplest of tasks; little is accomplished without multiple manager approvals. Checkers checking checkers.... – less

I think I just want more. Not a very enjoyable place to work at. I think management smiles but want to make it more like a sweatshop everyday. Good luck