Limited advancement opportunity and weak pay.
Pros: good benefits, good home/work life balance, accrued vacation time
Cons: stressful work environment, poor advancement opportunities, weak pay
I initially joined Ally because of the work/home life balance and benefits. I knew going in that the pay wasn't that great but was given the promise of advancement opportunities annd told that I'd be able to move into the department that I wanted to be in when there was an opening. I saw openings 3 times during my stay in that department, expressed my desire to fill that role numerous times, and was met with excuses each time as to why I wasn't considered for that position. In the meantime I saw one raise for a paltry $.30 (while some hard-working people got no raise at all), got moved into another department that I had no desire to be in because the manager thought I just wanted a change, and my qualifications and skills were completely ignored. I spent 12 years in the car business before Ally, am very well educated in the needs of a car dealership and know how to handle them, and am knowledgeable above and beyond anyone else in their arbitration department in regards to mechanical issues and how an automotive service department works. Management at Ally changes frequently making it difficult to prove yourself because when a manager learns your abilities, he is quickly moved out and you start back from nothing. Raises are far between and typically not even enough to cover cost of living increases, promotions are nearly impossible if you don't know someone, and when applying for other opportunities within the company, you're competing with outsiders as well as other Ally employees. Add to that a total lack of accountability, micromanaging team leads, large workloads, not enough staff, and a work environment that is divided into little cliques where teamwork isn't a very well known concept and you have a very stressful place to work with very little reward. Ally is a job and may be appropriate for a recent grad or someone that needs a job with good benefits, but it's not a great career.