AlohaCare Employer Reviews

Aloha Care is a nice place to learn on the job training..for computers on the users as well as the server end of the job.

Alohacare has to be one of the more welcoming companies I have worked for. My department was focused on doing what is best for the member. Typically I came into work and reviewed the hospital report, emails, phone messages. Shortly after I would prioritize and address what was needed first. Then normally I along with a service navigator would have home – more... visits scheduled with members to address their needs. We would complete a health summary and then refer to appropriate places according to their needs if we were unable to solve ourselves. The hardest part of my job was familiarizing myself to the outside resources and what they offered. This company was an HMO plan and I handled the Medicare population. I was able to learn quite a bit of the insurance aspect of healthcare in comparison to original Medicare. The most enjoyable part of my work was the rapport I developed with members and the working environment. Management had an open door policy and made it quite comfortable to ask any questions. In addition they were quite understanding on a personal level, especially while my husband was away for deployments. – less

Daily activities varied with projects that were handed down from upper management that needed "immediate" attention - meaning that a funding deadline or audit was approaching or was missed. It seemed that our department was always playing catch up because of the constant turnover and changes in management. I had 5 different managers over the course – more... of my one year of employment. Needless to say, I worked in a department where I was one of the longest employed.
Through this experience I learned to ask a lot of questions and to document/journal daily interactions with management and coworkers as it can be helpful when dealing with Human Resources. Another useful thing that I learned is that if long time employees warn you about longevity in a certain department, it is definitely worth transferring out or finding another employer. I tried to transfer out of my department several times, but was told that my "experience" was needed to train new team members.
In general, my immediate team members were generally friendly but very guarded during conversations because they were worried about job security. The hardest part of the job was trying to sort out the conflicting messages and requests of supervisors and upper management.
The most enjoyable part of this job was the direct customer contact during the service calls.
Overall, I'd say that I wouldn't have taken this position if I had known what a toxic environment it was going to be. – less