Need for speed.
Pros: do what you love, graphic design.
Cons: better know all the software, deal with distractions and be super fast.
The shop is owned and managed by individual not the franchise. The franchise offers advice, structure and direction. This was a start up with a person new to managing when I was employed. They had typical growing pains. Only 2-employees. As the only graphic designer I was expected to do everything, answer phones, customer service, read all company emails, respond to customers, vendors, handle issues with sublet printers and more. This is extremely fast paced work with many of interruptions and distractions. You will be working mostly with Adobe CS programs. It would benefit you to know Satori Bulk Mailing software, Excel, Word, Fusion Pro, Imposition and PitStop. I was overwhelmed because I did not know theses printing programs and struggled to learn them on the job which slowed me down. My attempts to get help to resolve issues took too much time and their was no real support to help me. There was no plan in place for workload over flows. I believe they had unreal expectations at the time. They probably were not in a position at the time to invest in employees.
Best part is I did a great job at winning customers and loved design and producing my work. I learned a lot (self taught)! I got into challenging projects and used expert skills to handle them. I made myself proud. Hardest part was frustration, troubleshooting and managing workflow with all the other aspects. In time things may have been resolved. I left and offered my services as a freelancer. This idea worked for awhile but have not heard from them in over a year. Maybe all is well now.