Great local business that helps other businesses grow.
Sales Manager (Current Employee), Mesa, AZ – July 10, 2014
This company brings fresh new marketing ideas to its clients to help them grow their businesses with their customers. They continually make significant investments to stay ahead of the technology curve.
Graphic Designer (Current Employee), El Paso, TX – September 3, 2014
Pros: four day work week (contracted to work city government schedule); hour-long lunch; dynamic work
Cons: location, low pay, no benefits, little job security
The work is great. Dealing with customers is fun and generally a satisfying facet of the job. Working with strict deadlines forces employees to be organized and on top of their workloads. The main problems are around job security and management. While there has always been a steady workflow, it's difficult to work with other vendors and partners when – more... they haven't been paid for their work. That makes us wonder about the cash flow and whether our own jobs may potentially be at risk. As it is, the pay for the full-time employees (there are only four of them, not including the owner) is not sufficient and benefits like health care were taken away right after I was hired, before I was eligible to receive them. Also, the office in which I work is located in a basement, so there are no windows and customers complain about the difficulty in finding us.
But everyone that works at this Alphagraphics is pleasant to work with, there is very little friction within the staff, and there is seldom a dull day. – less
communicated with clients, designed creatively, good equipment, friendly staff
DESIGN SPECIALIST (Former Employee), Vienna, VA – March 27, 2014
Pros: enjoyed the communication with clients and the freedom to design as appropriate.
Cons: low wages and few benefits
Since AlphaGraphics was primarily a print shop, I output most of my jobs for the printer. I used the Fiery and the color Canon printer as output devices. I communicated with the CSRs concerning the graphic requests and deadlines. When a client wanted a particular design, I would sit down with them to learn their requests and advise them to the best – more... design and print options for their needs. – less
Cons: better know all the software, deal with distractions and be super fast.
The shop is owned and managed by individual not the franchise. The franchise offers advice, structure and direction. This was a start up with a person new to managing when I was employed. They had typical growing pains. Only 2-employees. As the only graphic designer I was expected to do everything, answer phones, customer service, read all company emails, – more... respond to customers, vendors, handle issues with sublet printers and more. This is extremely fast paced work with many of interruptions and distractions. You will be working mostly with Adobe CS programs. It would benefit you to know Satori Bulk Mailing software, Excel, Word, Fusion Pro, Imposition and PitStop. I was overwhelmed because I did not know theses printing programs and struggled to learn them on the job which slowed me down. My attempts to get help to resolve issues took too much time and their was no real support to help me. There was no plan in place for workload over flows. I believe they had unreal expectations at the time. They probably were not in a position at the time to invest in employees.
Best part is I did a great job at winning customers and loved design and producing my work. I learned a lot (self taught)! I got into challenging projects and used expert skills to handle them. I made myself proud. Hardest part was frustration, troubleshooting and managing workflow with all the other aspects. In time things may have been resolved. I left and offered my services as a freelancer. This idea worked for awhile but have not heard from them in over a year. Maybe all is well now. – less
Enjoy client interaction - and strong team structure at AGSG
Director of Center Operations (Current Employee), Gaithersburg, MD 20877 – February 22, 2014
Pros: open atmosphere - no one looking over my shoulder
Cons: no healthcare, no real perks
I enjoy the open environment and the team structure/balance that is a must in this job -- the project challenges of hitting extremely tight deadlines and the design/creative part of the projects. Each day proposes a new challenge and requires forethought and creativity. That keeps the day moving and the creative juices going.
I enjoy planning the projects – more... and setting timelines, but the delays by clients that cause deadlines to become even more critical cause high stress and do not allow for any "hiccups" along the way. Developing a strong relationship with local small businesses and vendors for support has been a true asset in consistently maintaining a high level of service to the clients.
I thoroughly enjoy successfully fulfilling the expectations of the clients if not exceeding them--icing on the cake. – less
Production Artist - Graphic Artist (Former Employee), New Brunswick, NJ – December 10, 2013
Pros: positive and creative work evironment
Cons: business closed
From business cards and menus to full color newsletters and promotional items... I enjoyed a great variety of design projects for local small businesses. Every day was fun, interesting and opportunities to learn new processes were made readily available by the owner.
Bindery/Driver (Former Employee), Alexandria, VA – July 20, 2013
Pros: good people
Cons: hours being cut
Was a Good Job People were Nice I Would Come in at 8:30 take out All Trash Then Work On Any Job Available!! Bindery Putting Jobs Together Finishing any Jobs/Bindery Cleaning Up I Had Great and Helpful Co-Workers The Hardest Part of the Job Was Dealing With Problems With the Copiers!! Always Breaking Down for Some Reason!! Did Not Like That!! I Enjoyed – more... The People I Worked With Very Pleasant and Helpful!! Good Team – less
CUSTOMER SERVICE OPERATOR (Former Employee), Danbury, CT – July 8, 2013
Customer Service, Interpersonal Communication, Workflow Management, Deadline Management, Team Collaboration, Print Industry Experience - Processed customer service orders placed via telephone and in-person; assisted customers in selecting appropriate products and services. Maintained comprehensive understanding of graphic design products and packages. – more... Prepared pricing estimates based on job specifications. Entered orders into Print Smith application; generated invoices and job tickets. – less
Assistant Art Director (Former Employee), Minneapolis, MN – July 1, 2013
Gave me my first taste of agency life on a small scale. From being an assistant AD I learned quickly that most creatives are not very organized, so I gained valuable experience in the "what not to do" method.