If you want zero to little training and then yelled at for not knowing what your doing..then this is the job for you. I worked there 6 months, I was belittled in front of customers, told a trained monkey could do my job and my paranoid manager was either very silent or screaming at me while I was on the phone. I had to call to another branch to get questions answered. I had to have the training manual sent to me via an e-mail because my manager wouldn't use it. After speaking with other people in another branch and told it would take more than a year to learn everything I needed to do this job, my manager said that high school graduates could do this job in 2 weeks.
The outside reps. were funny and added a comical relief to my day. My day could not end soon enough due to my manager. I would get the mail and go through it and hand off what was important to the manager, only to have him yell at me for handing him "junk".
So if you can handle 8 hours of silence followed by 4 days of degrading, rude, insulting remarks, then go for it.
manager is a micro manager with anger issues