Seasonal Retail Associate (Former Employee), Columbia, MO – January 17, 2014
My managers were all friendly and professional. From day one, it was stressed to show your own unique personality and express our "open door policy" by using a friendly and welcoming temperament with customers and other fellows coworkers.
Store Manager (Current Employee), Columbia, MO – October 17, 2013
Pros: able to be in constant contact with our home office, and managers were given a lot of responsibility and say in individual stores.
Cons: new company struggling with growing pains and limited organization
Very new company with a lot of really positive aspects. As the store manager, I wore many hats; throughout a typical day I would manage, I would perform stock duties, I would file, I would be a customer service representative, and a merchandiser. Because the company required such a hands on manager, I would find myself delegating a great deal to manage – more... time wisely. My staff was very passionate about the company and really seemed to enjoy being at work. My management team was also very hands on and very young and eager to learn. With the company being so new/young, there were a lot of growing pains and some disorganization within it's corporate structure. However, while there were some slight conflicts with the structure and organization, the company was very passionate and flexible with it's stores and managers. It's been a great learning experience, and a lot of fun. – less
Customer Service Representative (Former Employee), Birmingham, AL – October 1, 2013
Pros: closed on sundays, co-workers, and the location of the store.
Cons: short lunches, management, and high pricing on the clothing.
Altar'd State was a competitive retail store. I learned numerous things while working there, for example.. learning how to work computer systems better and typing in information, and becoming more interactive and conversational with other people. A typical day at work was relatively busy, but not consistent. The management could have been better, but – more... certainly not the worst. The co-workers were all very sweet, and easy to get along with. The hardest part of the job was probably having to get everything done and help numerous people of busy days or sales weekends. The most enjoyable part of the job would have to have been being around people who share the shame interests dealing with clothes and fashion – less
store manager (Current Employee), tx – March 10, 2013
Pros: employees, sundays off, atmosphere, the clothes, the foundation the company was built on
Cons: sometimes there is a lot of shipment, wish we had a bonus structure
I love my job! I have an amazing staff and have the pleasure of working for some awesome people. The requiter is an awesome gal and once you're hired she doesnt just stop talking to you, her door is always open and she is always in your corner. We have the freedom to create all of our visuals- such a relief not to be a cookie cutter store where they – more... all look the same. Each store is given a good amount of hours for shipment, training, and of course floor coverage. Fulltime managers on a typical week work around 45 hours some weeks are more than others especially if you have a floorset that week. You honestly get what you put in, and who minds working a bit more when you are surrounded in such a pretty store. I also love if you have a less than perfect visit as long as your errors are fixed all is forgiven and they never bring it back up. We also can tell people when we keep running out of a particular product and they do their best to replenish it to your store. If you ever feel overwhelmed with task to do all you have to do is call the VP and talk it over and he will work with you. The owners are such good people! They have hearts of gold- we had a manager meeting in January and they went above and beyond to make it an awesome experience and it truly was and we got to meet a lot of vendors including our give back brand vendors its truly inspiring to know how many lives this small company has impacted. It feels good to know that retail can make a difference in the world. – less
Brand Manager (Former Employee), (in-store) – February 7, 2013
Pros: fun, caring in-store team
Cons: short breaks, lack of benefits, poor morale all around, under staffing, long hours, no support, open-ended promises
The only thing good about working here was meeting a lot of sweet sales associates that were nice to work with. The company needs to be hiring more corporate support(especially an HR dept) for its store growth and seriously working on its organizational structure. Managers are expected to work insane amounts of overtime on a measly salary. Employees – more... are not listened to-owner asks for feedback but if it's not what he wants to hear he does not want the honest opinion sharer to have a future with the company. Employees are also told to act a certain way to make the customer feel cared about, when in reality employees care for the most part on their own and would come off as much more genuinely caring if given the freedom to do whats natural for them, as not everyone is an extrovert. (and intoverts make great sales associates too if managed correctly) The home office buyers and interns seem desperate to recreate a free people office vibe, and their fashion/appearance absorbed attitudes clash with the supposed mission of the company. It does not appear that any analytically based merchandise planning takes place, which is probably one of the most important aspects of successful retailing. As far as the giving back goes, it's all marketing and no heart. Everything is about sales and gross margin...giving back is definitely lost in the shadow of profits.
Bottom line: I worked my bum off trying to do my best for this young company and make things better for my team, but I have never felt less supported in my life. The job consumed my life with the long hours, and I am SO happy to no longer be involved with Altar'd State. The corporate office needs to learn how to adequately support existing stores before they open more stores, and (in my opinion) the owner could stand to gain some humility, drop some pride, refocus on what's important in life, and let his much more logical business partner do more of the managing. What a show. – less
Sale associate (Former Employee), Ridgeland, MS – June 5, 2012
Meeting every customer with a smile. I learned what it mean to have a drama free work place. Management was excellet, poor owners. My co-worker and my customer made me want to work everyday without a day off. The hardest part was keeping up with the company change everyday. The most enjoyable was the fashion.