This is a physically and mentally challenging work place of which I enjoy.
Broadband Technician 2nd Level (Current Employee) – Bossier City, LA – July 26, 2017
I started out working for Suddenlink Communications. About a Year ago it was bought out by Altice. Since then it has been undergoing dramatic changes and I feel like they're taking the Technicians and turning them into contractors. I fear that it's just a matter of time before we lose our benefits, and 401K. At this point it is hard to give an honest review, things have changed so much. What was policy yesterday, has changed today. This seems to be the new standard for the company. For what it's worth I do enjoy my work. I love dealing with customer, solving problems, and will continue to learn. I am considered a good employee by my supervisors. And will be sent to an Advanced training school starting next week.
Challenging work, Customer interaction, Problem solving.
Direction of Company unsure, possible loss of benefits.