Altice USA Employee Reviews

Found 1,033 reviews matching the search
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Tense and Uncertain
Logistics OPS - Person Advance Sr (Current Employee) –  Bethpage, NYJune 13, 2017
After Altice bought out Cablevision they set forth to cut the work force in half. They made promises they did not keep concerning job security. People were being told one thing when the opposite was happening. Rumors are allowed to go unanswered.
It is a very tense work environment.
Pros
Co-workers, pool tables, fooseball, BBQ's rewards program.
Cons
Job security, poor managment
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Great Before the buy out
VDO Senior Analyst, Field Service (Former Employee) –  Stratford, CTJune 12, 2017
when it was first known as cablevision owned by the dolan family it was great. The pay was outstanding and so was the medical insurance. Unfortunately once optimum was bought out by Altice it went down hill from there.
Pros
Great pay/ health insurance/ employee benefits
Cons
The notorious layoff
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Excellent work atmosphere
CUSTOMER SERVICE REPRESENTATIVE 1 (Former Employee) –  Newark, NJJune 11, 2017
My most memorable and enjoyable job. This was my first real job. The supervisors, managers are supportive and encourage your growth. The benefits are excellent. Learn yor work, perform to the best of your abilities and you'll be recognized.
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10 years strong
Manager Business Planning (Current Employee) –  Bethpage, NYJune 7, 2017
I enjoyed the great family atmosphere and ability to move up in the company. The benefits and salary are comparable to industry standards. Its a fast pace environment where you need to be flexible and adaptable.
Pros
Discounted Cable Packages
Cons
Hour Commute Each Way
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Not good...
RSA 2 (Current Employee) –  Tyler, TXJune 7, 2017
Since Altice take over, many things have changed. Raises are for minute amounts, little chance for advancement within the company. The customer is not the priority AFTER the initial sign up. Upper management threatening jobs, shifting and closing departments.
Not good.
Pros
Standard benefits, paid time off.
Cons
Low employee moral, upper management set unachievable goals.
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Employee moral has declined since sale of the company
Customer Service (Current Employee) –  New York, NYJune 6, 2017
The companies policies seem more driven towards finding devious ways to obtain more money from customers, than towards providing a positive customer experience. Local management is great, but there is only so much they can do with what they are being given to improve on a steadily declining work environment.
Pros
Good Benefits
Cons
Everything Else
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Wont Review
No title (Former Employee) –  No locationJune 4, 2017
Was Laid off when Alice took over/Did not work at company when he took over..Not Familiar how he goes about things/didn't hear nice things about the takeover
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Very nice place to work.
Senior UNIX Systems Administrator/Consultant (Former Employee) –  Woodbury, NYJune 2, 2017
This was called Cablevision when I joined. However after the buyout the culture changed. Still a nice place to work but unfortunately my job was phased out.
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productive work environment
In-Bound Sales Representative (Former Employee) –  Bronx, NYMay 30, 2017
working as an inbound sales Representative was really great for my personality i loved that job. i would set customers up with TV, internet and cable service if needed.
Pros
loved that job
Cons
long hours and no part time
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Great Place to work
Direct Sales Representative (Former Employee) –  Nassau County, NYMay 30, 2017
This is a great place to work with great benefits and a pretty good management team. I would recommend to anybody who is looking for a fun and exciting place to work.
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Layoffs, Layoffs, Layoffs - Typical Overseas Company
Leadership Team (Former Employee) –  New York, NYMay 29, 2017
Purchased an employee centric Cablevison company and turned it into a typical overseas dollar-cents Altice company with no loyalty to employees.. very sad but yet CEO purchased a 25 million dollar getaway in the Hamptons
Pros
none
Cons
no job security, not employee centric
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Na
Inbound Sales Representative (Former Employee) –  New York, NYMay 23, 2017
I enjoyed working here ! 'Add a lot of money the people were great . Unmade a lot of friends everyone is very friendly and want you to do good ! The managers are hands on
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Better company when it was cablevision
Field Service Technician (Current Employee) –  Stamford, CTMay 18, 2017
take my word its not worth working for altice usa. no growth within the company. owner doesnt replace employees after removing from one department to another
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ok place to work in
Inbound Sales Representative (Former Employee) –  Bronx, NYMay 16, 2017
Great place to work in, you can make a lot of money and the benefits are great. Training class really teaches you what needs to be done in order to perform.
Pros
money is great! commission plus hourly and great benefits. You also get free cable for your home.
Cons
work/life balance/ No schedule change after the 6mo as they say in the interview. late hours
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Drastitc Changes
Customer Relations Coordinator (Current Employee) –  Newark, NJMay 14, 2017
a lot has changed since Altice brought the company, They are moving many departments out of the metro area to other states and they have closed the CT call center
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Company overall
Computer Operator (Former Employee) –  Bethpage, NYMay 12, 2017
Great job work/life balance. Great compensation and benefits. Great job security and benefits. Great team to work on and be apart of. Great company to work at.
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Stressful, fast paced environment.
Marketing (Current Employee) –  Bethpage, NYMay 12, 2017
Ever since the merger, it is not the same company to work for. You work harder, longer with less people. It is expected that you either get the work done, or look for another job. Even those that work really hard and put in the time are not noticed or recognized for their efforts.
Pros
Benefits, close to home
Cons
Management
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At one time personnel was taken into consideration and highly valued.
Secretary II (Administrative Assistant) (Former Employee) –  Norwalk, CTMay 10, 2017
Look anything that one states about this Company since it was sold can be utilize against you, if, you are still employed at the Company it is always preferable to keep silence and just do your job to the best of your abilities with the tools that they supply you.
Pros
Able to learn and utilize in other positions withing the Company or somewhere else.
Cons
Right now.... They are running around like chickens with no head.
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Driven and and active workplace
Customer Service Representative (Former Employee) –  Newark, NJMay 10, 2017
Very busy environment, structured yet relaxed culture, good benefits and compensation. High call volume, but the center often picked up the slack of other centers and offered overtime.
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A good place to work
STAFF ACCOUNTANT (Former Employee) –  Bethpage, NYMay 9, 2017
Very stressfull place to work. Most workers
Were not happy knowing they were going to be laid off or jobs were moving to texas. Hours required to work were changed from to 40 hrs with no change in salary
Pros
None
Cons
Various layoffs
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Overall rating

3.7
Based on 1,115 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
4.0
Job Security/Advancement
3.2
Management
3.2
Culture
3.5