Medical Assistant (Former Employee), Grand Forks, ND – November 5, 2013
Welcomed patients, Prepared patients for health care visit, Places patient in exam room for provider evaluation, Obtained medical history, Verified patient information, Assist providers during examination and treatment, Take vital signs and performs, Performs EKG, injections, blood draws, Dispensed medications and appliances within scope of practice – more... and as ordered by the treating provider and in accordance with state regulations, Applied bandages, dressings and splints as ordered by the treating provider, Completed records, Maintains supplies, cleaned rooms and equipment, and stocked rooms with required supplies, Maintained and operated all clinical equipment, including calibration and record keeping in accordance with current policy and procedures, Maintained safe, secure, and healthy work environment, Conducted business in a service-oriented manner that is attentive, cooperative, sensitive, respectful and kind with dealing with patients, visitors, the public and all colleagues Assisted in maintaining a neat, clean and orderly appearance in the lobby and overall center throughout the day, ensures preparation for pick-up and shipment to appropriate laboratory, Performs front office clerical duties such as answering telephones, check-in, check-out and record processing, May assist with clerical activities related to appointment scheduling and patient intake, data verification, office communications, and filing of patient records, Performed other duties as assigned, Customer Service skills, Basic knowledge of clinical procedures, medical anatomy and physiology, worked in Fast paced, deadline-oriented clinical office environment. – less
Customer Service (Former Employee), Grand Forks, ND – August 2, 2013
Pros: discount for cafeteria meals
Cons: backstabbing, shunning, supposed to be secular, but overtly catholic, management straight out of the adamms family
Psychotic best describes the environment within Altru. Coworkers are encouraged to play rat, gang up on others and management is a gang of sociopaths within an old boy network. I was even interrupted by my boss while eating in a restaurant outside of work, so I could again be scolded for some bizarre transgressions perceived or created. They wanted – more... me out of there, so I left.
Do not expect respect, recognition for any beyond the call of duty performance or any sort of normal workplace treatment. This hospital recently received a grade of D for good reason. – less
OPC Urology Nursing (Current Employee), Grand Forks, ND – December 18, 2012
The most enjoyable part of my job is taking care of patients, because they are number one. Hardest part is working with co-workers that are not teams players. Frustrated with management that will not deal with staff problems.