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Alvord Taylor
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6 reviews

Alvord Taylor Employer Reviews

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Job Work/Life Balance
Compensation/Benefits
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Extensive training, competitive wage and benefits,
Direct Support Professional (Current Employee), Springfield, ORMay 25, 2014
Pros: great coworkers, fulfilling career, extensive training, good pay
Cons: limited advancement, high turnover, upper admin inaccessible, demanding of time
Out of all the brokerage agencies in the Eugene/Springfield area, Alvord-Taylor provides the highest level of support, best quality of life, and has the most extensive training program. Training is ongoing, and staff are offered opportunities to attend outside trainings, seminars, and workshops. The problem many people have with this job is expecting – more... it to be a "caregiver" type of position. Direct support is not caregiving. It isn't even in the same ballpark as caregiving. Direct support professionals work to help people achieve on their own.

One day could be spent teaching somebody to balance his checkbook, and the next spent accompanying a supported person to guitar lessons. The work is fun and very fulfilling. There can be some violent episodes with some people, but it is rare. Staff are well-trained to work through any situation, and behavior specialists work hard to write comprehensive support plans.

When a person really shines at the job, they become almost a commodity of sorts. The job can easily turn into a 60 hour per week job instead of 40. A dedicated staff member can be called in to cover shifts almost every day. Bonuses are paid for relief shift coverage, but all that work can burn a person out quickly, and there is no loyalty from above. At Alvord-Taylor, admin judges staff by the last mistake made. You may have helped managers out of scheduling binds, and assisted a supported person to ride the bus on their own, but what will be remembered is your last medication error.

Management has a very large turnover rate. There is a lot of pressure on managers, and little support. The longest serving manager has been in the position just over two years. Admin hires most managers from outside the agency, and many new managers have never worked in a human services position before.

Coworkers are great. The front-line employees are excellent at the job. I work with over two-hundred people that I enjoy being around. People who do not do the job well leave quickly, as this isn't the type of job a person can fake.

Overall I love working for Alvord-Taylor. It is my coworkers and people I assist that make me love coming to work each day. – less
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do not work for alvord taylor
Direct Support Professional (Former Employee), Springfield Eugene OregonApril 11, 2013
Pros: easy to get hired
Cons: innept. no intellegence. primote easily manipulated people.
Innept management. They promote incompetence. They want employees to not care and just be baby sitters because they fear the negative publicity if something bad happens when doing things in public, basically they want employees to be submissive and not promote the people they serve because they are fearful. They hire almost anyone because of their high – more... turnover and will stiick you at the bad houses without explaining they are the difficult houses because nobody else will work there. They will work you so much and illegal short turnaround times then treat you poorly if you ever stop being a slave. They allow marijuana use by staff and management. May be non profit but administration is high paid. They do nothing to keep the good employees. Terrible policies and business practices. No employee retention practices. They take earned vacation when you quit. I suggest working for small companies (families) doing this type of work. – less
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Great staff, poor leadership
Manager (Current Employee), SpringfieldFebruary 8, 2013
Pros: great training for support staff, and many dedicated employees who believe in the mission
Cons: hostile and ineffective executive director, poor compensation for management
This agency does a wonderful job focusing on the people they support, improving quality of life.

The higher leadership is hostile and punitive, which only adds stress to the support staff. I've witnessed the Executive Director pacing the hallways and yelling at other administrative employees. The level of training for management is almost nonexistent, – more... which results in poor supervision and leadership of support staff.

The Board of Directors is hardly involved in the operations of the agency, and only serve as a "rubber stamp" for the Executive Director.

I genuinely believe a change in Excutive Director could improve the organization. Having someone who is less punitive and more team oriented leading the agency could drastically improve working conditions for employees and living conditions for those served. – less
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Great place to work, but pay<expectations
DSP (Current Employee), Springfield OregonFebruary 5, 2013
Pros: devoted employees and interesting people
Cons: punitive procedures which are ineffective rooting out bad staff and just cause resentment
If you end up in a good site, this is a great place to work, but the bad sites are full of incompetent, petty, and bitter people. It's unclear if management doesn't know how to fix it or can't because of the union.
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Hard Place to work
Caregiver (Former Employee), Eugene, ORDecember 28, 2012
Pros: it is wonderfull to see life quality improve.
Cons: sometimes you get beat up.
This agency has a tendency to run you ragged. At first it was great the training is great, however there is an outstanding lack of teamwork and organization.