Management (Current Employee) – Eugene, OR – January 20, 2018
As with any company, there is the good, the bad and the ugly.
The Good: Being a part of a team that becomes family is a huge bonus in this field. I know that my co-workers have my back and will do what it takes for me to be successful and they know that I will do the same for them. Being a part of helping a person work towards their goals and achieve what others thought to be impossible is something everyone should get to experience in their lifetime. The pay is decent, the flexibility is great and the relationships are irreplaceable.
The Bad: It can be hard - Working with people just sucks sometimes. Just remember to not take it personal and that the day can be restarted at any time.
The Ugly: Office politics suck. Entitled people suck. People who come to work and then don't work suck. But then again, what employer doesn't have these problems?
Yeah, the hours can be long, staffing is always going to be an issue and there is always that one co-worker you hope never comes back, but when you find that match and just "click" it changes you as a person, forever.
Supervisor (Current Employee) – Eugene, OR – March 14, 2018
The mission is truly believed in by their employees and it is seen in the teams and people supported. The culture is changing with the direction of new leadership and teamwork. Benefits and paid time off is great and the opportunity to move up within the agency is supported at any level. The hardest part about this job is loosing anyone that you have worked with as a staff. The relationships built with the people you support will leave an impact.
DSP, Assistant Manager, now Manager (Current Employee) – Springfield Oregon – March 10, 2018
Alvord Taylor is a wonderful place to work. They are devoted to helping individuals with disabilities to live their lives on their own terms. As a whole the teamwork, collaboration, and heart of all the employees from the top down cant be beat! Seriously if you like hard work and feeling fulfilled in your work life Apply now!!!
Meals, a feeling of belonging, health insurance, dental insurance, vision insurance, life insurance, and paid time off
Stressful environment for the individuals because of the turnover rate.
Caregiver (Former Employee) – Eugene, OR – January 3, 2018
I enjoyed working with the individuals that I supported. However in group homes there tends to be a lot of unnecessary drama between upper management which can be stressful on the homes. They do set goals for the individuals that the person them self would like to accomplish, they help them find employment and are big on community inclusion.
Self gratification seeing a person supported be happy or reach their personal goals.
Life skills instructor (Former Employee) – Springfield, OR – August 1, 2017
I had 40 hours scheduled a week and often worked extra hours. Its a stressful occupation and I didn't feel pays enough for the physical and mental parts of the job. When I was there management was awful at the end. Seeing the clients thrive made it all worth it though.
Direct Support Professional (Former Employee) – Eugene, OR – March 28, 2017
I worked for them for over 2 years but did have a few months away from the company where I had some other things in life to do. It was an amazing company that did a lot of things for the individuals supported by them. I was very proud to have worked there.
Free lunch and good people.
Management was overworked which left them often times stressed and tired.
Direct Support Professional (Former Employee) – Eugene, OR – February 27, 2017
Alvord Taylor really cares about the people they support and about their employees. They are pro-union and offer ridiculously great full health and dental benefits. They care about people and it shows!
Beyond Unethical Practices and Hostile Environment!
Administration (Former Employee) – Eugene, OR – February 16, 2017
Let me start out by saying it is hard to remain professional when speaking of this company but I will try my best to do so while getting my point across.
The #1 problem here is the Executive Director. He puts on a "front" to the Board of Directors, during All-Staff Meetings and during the Company parties such as summer picnics and Christmas parties. But on a day-to-day basis he is a bully! He curses at staff and during meetings, raises his voice to an inappropriate level, demonstrates very poor communication including selective listening, interrupts you when you're talking, breaches confidentiality, gossips, doesn't seek information for a full picture when incidents/events occur and gives off a very intimidating form of body language. This man is detrimental to this organization.
Because of the way the Executive Director treats people, the administration turn over is excruciatingly high! Just in the last 12 months, that I can recall, they have lost: Finance Director (who wasn't replaced for months), the Payroll Specialist, at least 5 Program Managers (many who haven't been replaced), the Operations Manager, 2 Program Coordinators (who have not been replaced), 2 HR Manager/Generalists, the Recruiter, and countless DSP's.
Much of the staff that work there are amazing people! My immediate co-workers were incredible! Their dedication to the Individuals is outstanding, however, that dedication results in them working countless hours of overtime. This organization contributes to the poor health and crumbling of families due to the pressure the Executive Directormore... puts on them. They are hard workers despite the constant beat-down from the Executive Director and his select few "puppets" (who will likely see the light one day).
My heart hurts for the Individuals that are supported by this agency because they are ultimately the ones that will hurt when this ship sinks...and it will sink one day. The company is structurally and financially unstable.
I ignored reviews when I started there and I wished I hadn't. If you read this and still decide to take a job with them, please PLEASE be sure you document situations. I guarantee you they will happen and you will be glad you documented things when it crumbles! I know I am!less
Great Immediate Co-Workers and ETO plan
The executive director and his puppets make the rest unbearable!
Direct Support Professional (DSP) (Former Employee) – Eugene, OR – February 6, 2017
The clients that I work with are great. However due the program that I am employed in being critically short-staffed, the clients are not benefiting from consistency, support, and are learning terrible behaviors. There is a clique environment that I found quite painful. The human resource department does not offer support nor alternatives. The program managers and coordinators are stressed out to the max. They are overwhelmed and are often called to work shifts. There is favoritism for staff that cover multiple shifts regardless of job performance because of the desperateness of the situation. This job is tragic.
The Union and the benefits.
Favoritism, staff immaturity, lack of resolution 4staff issues, extremely high staff turnover, overwhelmed supervisors, and lack of communication.
Administration (Current Employee) – Eugene, OR – February 5, 2017
Alvord Taylor could be a great company if they were to replace the Board of Directors and Executive Director. Staff are at a loss of what they can do to make this possible and they are not able to as they fear a target will be left on their back and will be terminated by the request of the Executive Director. The admin staff are at their end as they are not able to do their job effectively as the Executive Director keeps the rains held tight and admin staff have very little say on how to really make this company great and run properly. Administration staff have been able to develop working relationships with managers along with the direct support staff; seeing them struggle and their health failing because of being overworked and no relief or care from the Executive Director is very difficult for the administration staff to watch. There are/is great staff at Alvord Taylor that have left and are going to leaving due to the consistent bullying and lack of support and guidance from the Executive Director. Alvord Taylor be a wonderful place to work if only the Board and Executive Director where replaced.
Great Mission, Rewarding Job, Training, and select Managers/Coordinators, Admin and Direct Support Staff
Inept Board of Directors, Insane Executive Director, lack of Support from Board and ED
DSP (Direct Support Professional) (Current Employee) – Eugene, OR – January 23, 2017
I've worked here for several years and proudly watched improvement until early last year. There were grueling hours for all of us but it felt like we were a team. Several long term employees who were the heart and soul of the place left and it's just gone downhill. From talking to co-workers and listening to Managers it's clear that the Executive Director is a head-case which is why there is so much turnover from Managers on up and the Board of Directors doesn't seem to care and even keeps giving him raises.
It's sad cause the people we support are so awesome and if the Managers were supported instead of beat up all the time it wouldn't be getting so bad. We can't keep them long enough to know how to do their job it seems which makes everything else hard for everyone.
Most of my co-workers are great and as long as we don't see the Coordinators or other Admin it's not as stressful. The Union keeps the kind of blame culture and head-hunting that Managers have to put up with to a minimum unless of course you are stupid enough to put your neck out far enough to be targeted by Administration.
If you are looking to work in this field, I'd suggest working for OSLP or IEI. The people who left who didn't move out of town went to work at those companies. I've thought of quitting, but I'm too dedicated to the people I work with.
Great mission and person centered philosophy
Horrible Board of Directors and Executive Director
DSP (Direct Support Professional) (Former Employee) – Eugene, OR – September 10, 2016
The Direct Staff are dedicated to the people supported. The Program Managers could do great but are not supported and are often blamed for any issues, even after requesting training and support. The Program Admin such as Behavior, Nurses, Training & QA are focused on providing the best supports despite lack of support & constant fear of punishment. HR is not helpful in any way and do not make employees feel appreciated, welcome or supported. The Executive Director and his right hand man, the Operations Director are not to be trusted. This place used to be somewhere to be proud to work. Now one by one almost every long term employee, especially those at management level or above, are quitting or being fired from the agency.
The people supported. Family environment. Awesome training. Medical benefits. Paid time off.
Horribly ran, Constant fear of discipline. Lack of consistency in practice. Too many extreme changes this year. HR
DSW (Former Employee) – Springfield,Or – July 31, 2016
As a past employee and parent of a child that received services from Alvord Taylor , I would be careful when considering this company. The executive director is a nightmare, he is hot headed, a bully, has quite a large ego and his social skills leave a lot to be desired. He is more about the money and not so much the clients. Administrative staff is also not up to par. The Direct Support Staff are fabulous, they work hard, they are under paid and over worked. They are the ones that get in there and have wonderful relationships and take great care of the clients. The beginning of this year a big portion of Adm staff left, that is when things started really falling apart. I think Alvord Taylor could be a wonderful company if they would choose to replace the Executive Director and the Adm that he chose. Maybe it's time for a new Board of Directors too.
Program Coordinator (Former Employee) – Eugene, OR – June 23, 2016
Alvord Taylor when I started three years ago was a very different culture and was a great place to work. Unfortunately, it has become a place of constant fear and the work load is extremely high, with lack of support from the Executive Director. The turn over is high due to the bullying and unrealistic expectations of this person.
Manager (Current Employee) – Eugene, OR – December 6, 2015
Mental Health issues keep the Executive Director from being effective. He has no business in this role. He chooses to be reactive rather than proactive. Alvord Taylor is a great place to work if you don't have to have contact with him.
Advocate (Current Employee) – Eugene, OR – July 12, 2014
I support a female with developmental disabilities. I start my day at her apartment to assist her with medication and hygiene support. I promote and encourage life skills, including assisting her to arrive to work on time. I have learned how to access community resources and assist with SSI,food-stamps and medicare. I have trained new employees to advocate and job responsibilities. Management generally attempt offer supports as needed. Also seeking out training opportunities prudent. I have worked with some amazing job co-workers. Everyone is willing to work together as a team to support each other. I personally find it hard to see the person I work with struggle financially due to SSI and their recourse. I have supported and seen the person I support achieve life goals she never thought she could do. I assisted her with finding employment and start saving money. Her happiness has been the best part of my job.
Extensive training, competitive wage and benefits,
Direct Support Professional (Current Employee) – Springfield, OR – May 25, 2014
Out of all the brokerage agencies in the Eugene/Springfield area, Alvord-Taylor provides the highest level of support, best quality of life, and has the most extensive training program. Training is ongoing, and staff are offered opportunities to attend outside trainings, seminars, and workshops. The problem many people have with this job is expecting it to be a "caregiver" type of position. Direct support is not caregiving. It isn't even in the same ballpark as caregiving. Direct support professionals work to help people achieve on their own.
One day could be spent teaching somebody to balance his checkbook, and the next spent accompanying a supported person to guitar lessons. The work is fun and very fulfilling. There can be some violent episodes with some people, but it is rare. Staff are well-trained to work through any situation, and behavior specialists work hard to write comprehensive support plans.
When a person really shines at the job, they become almost a commodity of sorts. The job can easily turn into a 60 hour per week job instead of 40. A dedicated staff member can be called in to cover shifts almost every day. Bonuses are paid for relief shift coverage, but all that work can burn a person out quickly, and there is no loyalty from above. At Alvord-Taylor, admin judges staff by the last mistake made. You may have helped managers out of scheduling binds, and assisted a supported person to ride the bus on their own, but what will be remembered is your last medication error.
Management has a very large turnover rate. There is a lot of pressure on managers,more... and little support. The longest serving manager has been in the position just over two years. Admin hires most managers from outside the agency, and many new managers have never worked in a human services position before.
Coworkers are great. The front-line employees are excellent at the job. I work with over two-hundred people that I enjoy being around. People who do not do the job well leave quickly, as this isn't the type of job a person can fake.
Overall I love working for Alvord-Taylor. It is my coworkers and people I assist that make me love coming to work each day.less
Great coworkers, fulfilling career, extensive training, good pay
Limited advancement, high turnover, upper admin inaccessible, demanding of time