Manager (Current Employee) – Springfield – February 8, 2013
This agency does a wonderful job focusing on the people they support, improving quality of life.
The higher leadership is hostile and punitive, which only adds stress to the support staff. I've witnessed the Executive Director pacing the hallways and yelling at other administrative employees. The level of training for management is almost nonexistent, which results in poor supervision and leadership of support staff.
The Board of Directors is hardly involved in the operations of the agency, and only serve as a "rubber stamp" for the Executive Director.
I genuinely believe a change in Excutive Director could improve the organization. Having someone who is less punitive and more team oriented leading the agency could drastically improve working conditions for employees and living conditions for those served.
great training for support staff, and many dedicated employees who believe in the mission
hostile and ineffective executive director, poor compensation for management
Program Coordinator (Former Employee) – Eugene, OR – June 23, 2016
Alvord Taylor when I started three years ago was a very different culture and was a great place to work. Unfortunately, it has become a place of constant fear and the work load is extremely high, with lack of support from the Executive Director. The turn over is high due to the bullying and unrealistic expectations of this person.
Manager (Current Employee) – Eugene, OR – December 6, 2015
Mental Health issues keep the Executive Director from being effective. He has no business in this role. He chooses to be reactive rather than proactive. Alvord Taylor is a great place to work if you don't have to have contact with him.
Advocate (Current Employee) – Eugene, OR – July 12, 2014
I support a female with developmental disabilities. I start my day at her apartment to assist her with medication and hygiene support. I promote and encourage life skills, including assisting her to arrive to work on time. I have learned how to access community resources and assist with SSI,food-stamps and medicare. I have trained new employees to advocate and job responsibilities. Management generally attempt offer supports as needed. Also seeking out training opportunities prudent. I have worked with some amazing job co-workers. Everyone is willing to work together as a team to support each other. I personally find it hard to see the person I work with struggle financially due to SSI and their recourse. I have supported and seen the person I support achieve life goals she never thought she could do. I assisted her with finding employment and start saving money. Her happiness has been the best part of my job.
Extensive training, competitive wage and benefits,
Direct Support Professional (Current Employee) – Springfield, OR – May 25, 2014
Out of all the brokerage agencies in the Eugene/Springfield area, Alvord-Taylor provides the highest level of support, best quality of life, and has the most extensive training program. Training is ongoing, and staff are offered opportunities to attend outside trainings, seminars, and workshops. The problem many people have with this job is expecting it to be a "caregiver" type of position. Direct support is not caregiving. It isn't even in the same ballpark as caregiving. Direct support professionals work to help people achieve on their own.
One day could be spent teaching somebody to balance his checkbook, and the next spent accompanying a supported person to guitar lessons. The work is fun and very fulfilling. There can be some violent episodes with some people, but it is rare. Staff are well-trained to work through any situation, and behavior specialists work hard to write comprehensive support plans.
When a person really shines at the job, they become almost a commodity of sorts. The job can easily turn into a 60 hour per week job instead of 40. A dedicated staff member can be called in to cover shifts almost every day. Bonuses are paid for relief shift coverage, but all that work can burn a person out quickly, and there is no loyalty from above. At Alvord-Taylor, admin judges staff by the last mistake made. You may have helped managers out of scheduling binds, and assisted a supported person to ride the bus on their own, but what will be remembered is your last medication error.
Management has a very large turnover rate. There is a lot of pressure on managers, and littlemore... support. The longest serving manager has been in the position just over two years. Admin hires most managers from outside the agency, and many new managers have never worked in a human services position before.
Coworkers are great. The front-line employees are excellent at the job. I work with over two-hundred people that I enjoy being around. People who do not do the job well leave quickly, as this isn't the type of job a person can fake.
Overall I love working for Alvord-Taylor. It is my coworkers and people I assist that make me love coming to work each day.less
great coworkers, fulfilling career, extensive training, good pay
limited advancement, high turnover, upper admin inaccessible, demanding of time
Direct Support Professional (Former Employee) – Springfield Eugene Oregon – April 11, 2013
Innept management. They promote incompetence. They want employees to not care and just be baby sitters because they fear the negative publicity if something bad happens when doing things in public, basically they want employees to be submissive and not promote the people they serve because they are fearful. They hire almost anyone because of their high turnover and will stiick you at the bad houses without explaining they are the difficult houses because nobody else will work there. They will work you so much and illegal short turnaround times then treat you poorly if you ever stop being a slave. They allow marijuana use by staff and management. May be non profit but administration is high paid. They do nothing to keep the good employees. Terrible policies and business practices. No employee retention practices. They take earned vacation when you quit. I suggest working for small companies (families) doing this type of work.
easy to get hired
innept. no intellegence. primote easily manipulated people.
DSP (Current Employee) – Springfield Oregon – February 5, 2013
If you end up in a good site, this is a great place to work, but the bad sites are full of incompetent, petty, and bitter people. It's unclear if management doesn't know how to fix it or can't because of the union.
devoted employees and interesting people
punitive procedures which are ineffective rooting out bad staff and just cause resentment