Great Managment and work atmosphere, terrible customers and work hours.
Customer Service Associate (Former Employee) – Brighton, CO – January 20, 2017
I personally loved working at Amazon as a CSA. My Manager was amazing and super understanding, and all of my coworkers were great. I did really well in the actual work of the job, it's easy as long as you don't get choked up on the phone. The hours were odd so I never actually got to leave my house and see people, and the customers were rude. They tend to get very cranky after the menu, also a lot are technilogically impaired. I had to quit only to take care of family and my hours didn't allow that.
Great Managment, chance for promotion, great coworkers, and easy to use software.
Short breaks, long hours, weird hours, and rude customers.