They paint a pretty picture.
Contact Center Specialist (Former Employee) – Reno-Stead, NV – July 8, 2016
Management are wolves in sheep's clothing.
My husband had gotten a job that we couldn't refuse. I spoke with my supervisors and due to business needs we weren't able to change my schedule. Completely understandable. I respected their decision and I put in my two weeks.
My daughter has a condition that causes night terrors, I called out the day after for a bad episode. Granted, calling out the day after I put in my two weeks wasn't the smartest idea, but coming to work after not sleeping, while trying to take care of a screaming, terrified child all night is not ideal nor good for anyone, especially the patients.
I was fired VIA TEXT. A TEXT?! WHO DOES THAT?!. It's a joke. I had never been warned for attendance (the ones I had were APPROVED), no tardies, was never told that if I called out I would be fired.
I can only speak for the contact center, but when employees aren't worth a phone call, or even a meeting? Really?