NitPicking, Overworked, Underpaid
Customer Service Representative (Current Employee) – Pawnee, IL – June 21, 2017
At Ameren, health and safety is constantly shoved down your throat, until it comes to your health and safety when they want you to be available to work. Senior leaders and management could care less about your personal, emotional, mental health when it comes to being "top tier customer service". What about "top tier EMPLOYEE FOCUS"?! You are expected to work a 10 hour day, sometimes more. Never are you told "thank you" or "good job on that call". Calls are monitored weekly, and constantly picked apart, told what you've done wrong, and never what you did well.