Scheduler, Pilot Scheduling (Former Employee) – Charlotte, NC , Pittsburgh , Pa. – March 4, 2016
8 hrs. per day normally.. Taking phone calls from airline pilots re: any questions they have re: pay , work assignments , etc.. and use the computer to find answers to their questions ... Minimal management involvement ...For the most part co-workers were professional and courteous..Hardest part of the job was working overnight shifts .. Most enjoyable part was resolving issues a union pilot may have had and doing it courteously and professionally..
Management/Bill of Work Planner (Former Employee) – Fort Worth, TX – February 29, 2016
I have been displaced twice with this company in 8 years due to the companies bankruptcy and the closing of a business partnership. My situation is due to circumstances and the company provided most people with continued positions. I decided to try my options somewhere else.
Fleet Service Agent (Current Employee) – Charlotte, NC – February 23, 2016
create your own schedule and work with others. free flights. health benefits are the best. co workers are great. most enjoyable part of my job is the down times. you control your own paycheck. you can work alot or a little amount of hours.
Customer Service Agent (Former Employee) – Los Angeles, CA – February 22, 2016
AA work is shift work so once you get used to that, it's ok! Love working with people and helping people. The Customer Service model at AA was the same model that Nordstrom is known for. Hardest part of the job was being understaffed and having to get a plane out on time. Traveling for very little or nothing is the best part of the job.
Premium Service IT Coordinator (Former Employee) – Fort Worth, TX – February 19, 2016
A fast pace changing environment. The day goes by very quickly due to the many problem solving situations which occur. The hardest part of the job is not being able to get someone to their destination at the time they had planned. Fortunately, coworkers work as a team to get through these tough situations. The most enjoyable part of the job is making a difference in someone day, be it to assist them in their flight situation or assist them is their needs.
Staff Assistant III (Former Employee) – DFW Airprot – January 27, 2016
I liked keeping all the time for the guys on the ramp. I took care of making sure their training was up to date and made sure their time was in correctly for their paychecks. I set up and scheduled times for the new hires, transfers and people who were out sick coming back to work. I loved working 4 days on and 3 off that was a big perk.
Transportation and safety a must. Goal oriented, Zero tolerance, Employees well being. Team work. Daily work goal must be achieved as planned. No slacking. Every minute counts and cost. On my time working for this company, I learned to handle everything at a Zero tolerance.