Staff Assistant (Current Employee) – Arlington, VA – March 13, 2018
American Airlines is a great company to work for, especially if you love to travel. Employees get free domestic flights and only pay taxes and fees on international flights (but you always fly stand-by). Working at the airport isn't for everybody though. You could have weird working hours or weird days off that aren't normal weekend days. The culture is more immature than other places I've worked, but the people are nice overall. Salaries are fairly low, but the benefits are great! It is a fast-paced environment most of the time.
SKYCAP (Former Employee) – Orange County, CA – February 12, 2018
Provide check in services at curbside for American Airlines and other airlines as needed. Assist customers with loading and unloading luggage. Check in customers and assist them with questions regarding their travel schedules and destinations. Work closely with ticket counter agents and upper management to best service customers at their counters.
Airport Customer Service Agent (Former Employee) – St. Louis, MO – February 12, 2018
great job that allows you to help people from all walks of life.Management that gave continuing education to enhance and develop customer skills.The hardest part of the job was working with irrational passengers.
fun place to work, interesting co-workers, gets exhausting
Flight Attendant/Purser (Former Employee) – New York, NY – February 10, 2018
This was a great job when I was young. I got to see the world for very little money. It does get tiring when you fly all of the country and the world. The time zones make it worse. Sometimes passengers are unbelievably rude, but this is typical in any customer service business.
free flights, lots of time off, travel discounts galore
lower salary for the first few years, gets exhausting
Flight Attendant (Current Employee) – Washington, DC – February 9, 2018
I have been with American for several years and have noticed an improvement in the overall company culture. Steps have been taken to make American more competitive with other industry employers. I really enjoy the job I do and although some days have there challanges most are great. The benefits are amazing, I have had the opportuity to see a great deal of the world both working and in off time. You absolutely have to like working in a fast paced ever changing environment. The best part of the job is being able to meet and help people from all over the world and see them reach there final destination.
Benefits, Fast paced environment.
Some challenging situations for different reasons.
Customer Service Agent (Former Employee) – Alcoa, TN – February 5, 2018
My work experience at American Airlines was with great people but horrible management. If you are a college student or a retiree, its the perfect job for you. Insurance and free flights are the great perks but the hourly pay was very disappointing . By McGee Tyson airport in Alcoa,Tn. not being a main hub, the pay was drastically different.
Strategy Analyst - Domestic Revenue Management (Former Employee) – Fort Worth, TX – January 31, 2018
The pay for non-MBAs is typically quite low, even once you attain a level in the organization that is equal to that of starting MBAs. Non-MBAs typically leave after a few years for this reason. Travel benefits are amazing!
Reservation Customer Service Rep (Current Employee) – Cary, NC – January 30, 2018
I work as a home based Rep so I did not have much interaction with my co-workers. What I liked best about this company is the opportunity to make a difference by participating with multiple resource groups as volunteers, fundraisers and/or the ability to set up a inclusion group. The training and the tools we used are complicated but with continual use I found to be pretty user friendly The benefits were exceptional. The administrative staff is exceptional always aware of life events of employees, kudos given by customers and sharing a kind word to motivate when most needed. American Airlines not only give back to their employees often for a job well done but make an invaluable contribution to other organizations throughout the world
Cargo Agent II (Former Employee) – Phoenix, AZ – January 29, 2018
The work required a lot of physical work. Handling heavy luggage. Easy to do, but after a while i suffered a back injury which required surgery. Made good friends in the process. It was a good working environment overall.
Fleet Service Clerk (Former Employee) – jfk ny – January 29, 2018
a typical day was non stop busy going from heavy lifting to driving forklifts to running freight to the terminals....the hardest part of the job was working out in the extreme weather elements....as well as the constant heavy lifting....the most enjoyable part of the job was my coworkers who were made of different cultures..
my coworkers and managment
working in the extreme heat and cold as well as heavy lifting