Volunteer - Vienna, V.A (Former Employee), Vienna, VA – April 28, 2015
I would help with any office work that needed to be done around the office. Normally followed by two wig appointments/consultations which was my favorite part. To see a cancer patient walk out of the office – more... with a new wig and a big smile was very rewarding. The hardest part of the job was realizing how many people are affected by this terrible disease. I loved to do whatever I could for the clients, as well as internally for the staff members. – less
Administrative Specialist (Former Employee), Boise, ID – June 29, 2015
The culture within the American Cancer Society is incredible. They are so supportive of each other and the people they serve. I learned a lot about humanity from working there, and about how caring and giving people can be. They definitely take care of people there.
Service Desk Analyst (Former Employee), Atlanta, GA – June 29, 2015
Pros: Paid time off
Cons: Everything else
Incompetent management in all levels. ACS goes through restructuring every 2 to 3 years where they cut workers and bring in more management. Now there are too many chiefs and not enough indians but they – more... applaud themselves each time. There is little to no opportunity for advancement unless you're incompetent then the sky is the limit. If you like managers that micro manage you and harass you about statistics and never have your back, this is the place for you. The way they sucker in new hires is by offering a very nice paid time off package. That is the only thing this place has working in its favor. – less
Team Recruiter (Former Employee), New York, NY – June 10, 2015
Pros: nice people
Cons: waste of time
It was a good job for a while, then it started to fell like i was sucked into a really bad pyramid scheme.. It was great meeting new people. but i felt bad calling survivors asking for donations to the org.
Cancer Information Specialist (Current Employee), Austin, TX – June 9, 2015
Its a great job to start off from college. Really laid back but a bit of micro management. Pay is not a great as you would think it should be but it pays the bills. Staff and Managers are super friendly and lots of pot lucks and mini incentives for working here.
Community Representative (Former Employee), Birmingham, Alabama – June 7, 2015
Cons: Too many to list
You work 80-90 hours a week, and are forced to go against your volunteers wishes. The is pay is horrible. You are responsible to go behind your predecessor and clean-up the mess your area was left in. Then you are forced to give false information to volunteers in order to garner more support.
Senior Patient Service Representative (Former Employee), Patient Service Navigator – June 5, 2015
Pros: Helping community, feel good job, awesome staff
Cons: Office moral during transformation was terrible and not much done about it was disappointing, some positions had bad work/life balances
I learned a lot working at ACS. I had somewhat of a different experience than what some employees may be experiencing now. I was there before and during the transformation period. I was one of the staff – more... members to lose a job but I left with great recommendations from my management staff who I still keep in touch with. I was a Patient Service Navigator and felt I made an excellent salary, had no problem balancing work/life, and felt the benefits were amazing as well. However, I heard from other staff members in other positions that the pay wasn't worth what they were doing, no work/life balance, etc. So I think it can depend on what position you have and if you're passionate about the cause too. Transformation put a damper on the work environment. Seems people couldn't stop talking about it and still wonder about other lay offs and office closures. I feel ACS made a smart business decision, it just affected people like me personally but I supported their decision and still support the organization as a whole. – less
Volunteer, Facilitator, Speaker's Bureau Member (Former Employee), Orem, UT – June 2, 2015
Pros: Raising cancer awareness with various populations was great.
As a volunteer, I was able to help with various projects and assignments. I helped at health fairs and other venues to distribute educational materials.
I learned that working with the American Cancer – more... Society is very enjoyable. I enjoyed making presentations to groups and individuals. I taught a class on quitting tobacco and cancer awareness.
Management was great to work with. They really appreciated my work and efforts in their behalf.
My coworkers were also great. We had a great time making presentations and handing out educational materials.
Actually, I enjoyed volunteering so much that I can't think of a hard part. The most enjoyable part was interacting with people. – less
Internship (Former Employee), Springfield, NJ – June 2, 2015
A typical day consisted of me helping specialist get ready for events and organize their websites. Management was very good. Co-workers were pleasant to be around and made work environment very comfortable.
Organization President/ Event Chair (Former Employee), Riverside, CA – May 30, 2015
Working with an ACS staff partner in planning the annual Relay For Life event was an amazing experience. Everyone at the company is passionate about what they do and believes in everything they do. They were extremely helpful.
Community Manager (Current Employee), Spokane, WA – May 23, 2015
Pros: Rewarding, Advancement, Great Benefits, Amazing people, Flexible
This is one of the most rewarding and enjoyable places to work. There have been much needed changes that have occured and the people who work here now are fun and motivated. They are dedicated to the – more... mission and finding a cure to all cancers. Management is understanding and helpful. This is a career that I am fortunate to have and there are advancement opportunities. I love coming to work everyday and helping save lives. – less
Cancer Information Specialist (Former Employee), Austin, TX – May 22, 2015
I worked in the Austin-Stonehollow location. Hated it here. The employees are generally gross (some of them will clip their finger nails and toe nails right next to you in the call center!). The pay – more... is a joke with little to no opportunities for a promotion. The company will have a "town hall" meeting in which supervisors are claiming to fight for employees by finding ways to increase salary, but they are just lying. The employees are asked to constantly endure abuse from angry callers, and if you don't, then quality will report you to your team supervisor. Oddly enough, we as Cancer Information Specialists are always explaining to callers how having a healthy diet can reduce cancer risks, yet half of the employees are obese, and the company allows people to sell unhealthy food (brownies, breakfast tacos, etc) for fundraising. The turnover is high, and the company thinks that Employee Appreciation Day compensates for the miserable pay. God bless they people who have the personality and stomach to work there for years. – less