Serve as a key member of interdisciplinary health care team for a busy urgent care and primary office. Assist Physicians and RN team in ensuring patient care and smooth daily functioning of office.
•Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed
doctors and nursing staff to focus on the health concerns of their patients.
•Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing various tests (e.g., mono testing, strep testing, and hematology, urinalysis, cholesterol and glucose checks).
•Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
•Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction.
•Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.