station agent (Current Employee), Vandalia, OH – March 3, 2014
Pros: free flights
Upper management is not interested in your life outside of work. You are overworked and underpaid and EXTREMELY understaffed. Manager treats employees like slaves and isn't interested in anything you have to say or ideas for improvement you may have. You are there to make him look good and nothing else. If you want time off or you have a family member – more... die you will have to fight for the time off. – less
Flight Attendant (Former Employee), Chicago, IL – July 4, 2013
Pros: visiting different places.
Cons: away from home for days.
Every day is different....with different experiences...different customers...Great supervisors....great team work...The hardest part is that you are away from home for days....I learned a lot about Customer Service.
Fleet Service Clerk (Former Employee), Los Angeles, CA – July 2, 2013
Pros: flight benefits
My usual day consisted of loading and off loading luggage from planes. I'd often assist passengers so that gave me an opportunity to meet people from around the world. I'd say that was the most enjoyable part of the job.
Loved my co workers and management.
I found nothing hard about my job because of how fun it was.
Fun workplace, enjoyed flight benefits, awesome place to live
Airframe & Powerplant Mechanic (Former Employee), San Luis Obispo, CA – June 17, 2013
Pros: nice place to live, travel benefits.
Cons: lots and lots of graveyard shift.
Reported to maintenance department and performed inspections, maintenace, and repairs on commercial airline aircraft. Learned extensively the practices and procedures of airline maintenance and FAA regulations. Management was alright and had good co-workers. Graveyard shift could be a pain sometimes. Enjoyed the travel benefits and liked living on the – more... CA coast. – less
Station Agent/RGOM trainer (Current Employee), Albany, NY – May 15, 2013
Pros: flight benefits
Cons: poor local management, manager doesn't pay correctly for overtime
There is no typical day in the airline industry, you'll see irregular operations almost everyday. You'll learn to work effectively as a team, as you have 20-30 to turn a plane (get all the cargo and passengers off, then put cargo and passengers back on the aircraft). Like any other job there will be co-workers that you will NOT get along and there's – more... others that you make friends with. The most enjoyable part of the job would be the people that you face day in and out, and the flight benefits. If you have the seniority it's great. – less
Passenger service agent (Current Employee), Dfw – May 8, 2013
Pros: travel benefits
Cons: just don't apply
Run do not apply in Dfw out stations are better Dfw is pure hell!!!! Over worked and very under paid the management doesn't care about the employees. They don't know what they're doing and expect you to know everything!!! I use to love working for this company but now I hate it. Travel benefits aren't worth the hell they put you through. You don't make – more... a lot of money the raises they give are like slaps in the face. I'm full time and don't make 23,000 a year. There's no money in this job. If you have another job they expect you to put this job before that one. – less
AIRLINE AGENT (Former Employee), MOBILE – May 7, 2013
Pros: great crew to work with, and good flight benefits
Cons: lousy management
Would like to start off by saying that the crew I worked with was like a 2nd family, good people to work with in MOB. This is not a very busy station, agents job in MOB very enjoyable. Problem is with management. Current manager "left" BTR & started managing MOB/PNS in late spring of 2012. Has horrible communication skills, no sense of urgency concerning – more... scheduling(ex: new schedule needed when flight times change, new hires need fitted in, or when short staffed-60+ hrs week), constantly preaching "policy", but when not following policy herself and then questioned about this; comment is "I'm not going to argue with you." I have had that statement made to myself when I observed her not following policy, as well as heard it said to other crew members for various reasons. That would be her "go to" statement for anything you needed to talk to her about that she did not agree with or could not relate to. Upon her arrival to MOB, have had several flight crew members also give negative feed back after learning who new GM was. Spent alittle over 3 years with American Eagle and loved what I did, flight benefits are great especially after 5 years, but that is not enough to compensate for the unprofessionalism and inconsistencies of the current manager(and her puppet). The only thing this manager is consistant at is condraticting herself. – less
Station (Current Employee), Joplin, MO – April 30, 2013
Pros: travel benefits and good insurance.
Cons: poor hours, and poor compensation
You must be VERY flexible to work for this company and be able to adapt to many changes when they come. To work for this company you just need to "know" what you are doing and not necessarily "understand" what you are doing.
Flight Attendant (Former Employee), Chicago, IL – April 14, 2013
Rendered outstanding customer service to passengers traveling to and from all destinations in the United States. Provided customer with safety information to ensure onboard safety compliance with government and company regulations. Demonstrated remarkable leadership, direction and assistance during an emergency.
Passenger Service Agent (Current Employee), New York, NY – April 4, 2013
Cons: low wages
It is never a dull moment working within the airline industry. Most days are high paced and other days seem to drag on. The management is questionable. The co-workers are great. Your bond is knowing that you all know what is "really" going on. The hardest part of the job is probably not being able to help everyone. The most enjoyable is the satisfaction – more... of knowing you try your very best to do a great job. – less
Fleet Service Clerk (Current Employee), Chicago, IL – March 13, 2013
A typical day at work is mainly downloading and loading aircrafts at thirty minutes prior to departure. I have learned that if employers are able to work as a team the job will get done in a much safer manner and in a timely fasion. The years I been here I haven't had any problems with management overall it's a good envirement to work in.
Flight Attendant (Current Employee), Chicago, Il – March 1, 2013
Pros: flight benefits
Cons: long work days, no lunch breaks
Being on reserve is somewhat stressful being that you are literally at the mercy of scheduling. A typical day is usually anywhere from 8 to sometimes 14 hours long with as many flight crammed in there as possible. The crew you are with is hit or miss, but I have been lucky so far. The hardest part of the job is dealing with the traveling public who – more... have no sense or concern for what your day has involved. The most enjoyable part of my job is the flight benefits and discounts on hotels. Management gives the feeling that you are just a number and can be easily replaced. – less