American Eagle Employer Reviews

IVE WORKED HERE FOR ALMOST 7 YEARS! GREAT TEAM AND MANAGEMENT. GREAT WAY TO AVE GROWTH OPPORTUNITIES.

For each individual store; the workplace and worklife is what you make of it. With that said, it's a great place to be part of, but it's a lot of work. Definitely not a company where you think that all you do is fold clothes. In fact, I think they expect too much for such little wages and pay (they only give raises once a year for managers and once – more...  a year for the associates. YES, one raise one time per year). Trust me, I've been an assistant manager for years and the $$ is not worth it. Hence, why I want out. The selling part and customer service-- that's a given. You're supposed to sell clothes in a retail store. BUT, the physicality of the job and the crazy hours... (I recently worked 6pm-5am and still had to come in and work the next day). It's not worth it.

Also, there isnt much room for advancement. But this isnt necessarily a corporate thing... I think it's just the DM-- a lot of politics and such going-ons makes it tough to get anywhere. It's a dead end job. – less

good job or a young adult that cant work many hours a week. loved the discount. great co-workers and management

Working at American Eagle going on three years, and i love it. The people i work with plus the environment over all. Working at the Wrentham Outlets isn't the easy place to work but being in that Outlet since i was sixteen you learn to adapt.

Good discount on the product, Great place for a first job. Better for people still in school, or in high School. Not good job if your looking for good hours.

A typical day at work would be to get our assignments and become productive teamplayers, to reach our goals in a safe and timely manner. I enjoy working for a company who has great leadership and does everything possible for AEO and its employees. The hardest part of the job is the down time of production. What I learned at AEO is to respect everyone – more...  and just do my work to the best of my abilities. – less

the managers are extremely disrespectful especially one of the managers that goes by the name russ. They really don't know how to respect their workers and how to remember that they are still people.

Great employer, I learned a lot from my direct reports they are knowlegable and willing to helo. typically a day at work involves coaching and develping all memebers of the team.

In a typical day, individual goals are set at the beginning of each shift as well as a viewing of a short training video and "pre-party" with the manager and an "after party" at the end to go over the day. The training video's are updated each week and focus on topics such as how the number of units per transaction may seem insignificant, but make a – more...  substantial to the annual report and how to outfit a new style of shorts.
The management I've worked for has done an amazing job inspiring my co-workers and myself to uphold the companies high customer service focus by always keeping the customer first. Some days, especially depending on the weather in Michigan, that isn't always easy. Regardless, I enjoy the challenge of still trying to help the customer that may initially come across as distant or unapproachable. – less

Typical day at work, the leadership was not intact with their employees.

Great fun styles and atmosphere, can get hectic. expect to be working weekends as it is retail

This job did not last long because of the large amount of staff and seasonal position. It was my first retail experience, and provided me with further customer service experience. It was a teamwork environment. My responsibilities included greeting every customer, insuring everyone was looked after. I was required to drive sales, and verbally advertise – more...  promotions. Restocking hangers and shelves was another responsibility, as well as helping customers find the right styles they were looking for. At the end of the night, clothing must be refolded and displays must be perfect. – less

A typical day at work was very entertaining. Being that it was the holiday season, everyone was cheerful amd loving. The hardest part of the job was dealing with irate customers. I learned how to multi task which really came in handy when I became a mother. My co workers and managers were very fun and a joy to be around. The most enjoyable part of the – more...  job was being able to try on all the clothes. – less

In a typical work day I opened the store,counted the registers, cleaned,organized, helped customers with and needs or problems,was a lead cashier, assisted managers with new hires and assigning tasks. This job is where I learned how to give excellent customer service. I had amazing managers I developed excellent professional and and personal relationships – more...  with each of them. The hardest part of this job would be the all nighters working 12 hours or more overnight and keeping all employees energized and positive. I enjoyed this job so much the team work and energy level and people were amazing! – less

this is a great company with great benefits. i enjoyed the atmosphere and the product.

A typical day at American Eagle is ok. I just dont like the pay. The hours was very short. I rarely got a chance to finish my work because of the schedule time. The mangers were really young and immature. I got along very well with my co-worker.

Loved working for American Eagle.
Manager was a great leader and taught me valuable retail skills.
Loved coming to work with the young environment, very energetic.
Schedule for my job duty was one of the best jobs I've had, and still got 35 hours a week.
Co-workers were very mature and well centered.

Poorly organized with very little concern for employees' work/life balance.

This really can put you on the map in retail because here they were able to teach you everything that you needed to know. The management was very bad though and is always changing. Its not a very stable management environment and is very cut throat.

A typical day at work is insuring that all customers leave happy! I try my best to assure all customers are helped and have what they are looking for right in front of them. The hardest part is dealing with rude customers. You have to maintain your calm and smiling face even if they are being rediculously complicated! I love the atmosphere and the people – more...  I get to work with, we are kind of like a family! I love my job but I am looking for another because the only thing American Eagle is not good on is taking their employees and promoting them. They like to promote outside the company, and a full-time position is only available in management positions so I have to find a full-time job else where. – less