American Eagle Employer Reviews

The place would always be a mess because we weren't allowed to recover until the end of the night. Customers almost always complained. I learned that you had to fight just to fit in here. The manager always stayed in the back and the coworkers were friendly but not very enthused. The hardest part of the job was trying to satisfy all the customers that – more... came in with returns and we didn't have their size in the store. The most enjoyable part was that I worked during the holidays and we got a holiday party. – less

Maintained a busy work load, and learned a great deal in customer service. Management was dependable and reliable. Co-workers were diverse and pleasant. Working long and varied hours was difficult. Enjoyed serving customers.

i loved working there and always looked forward to the next day of work.

managers were all pretty great and enjoyed working there also.

stressful sometimes because of sales and credit cards, but overall awesome!

i learned i could push myself. generally i opened the day and set up for the day to come. my manager and i would have challenges against each other. who could out sell who. he taught me how to push myself even more. my manager was a great teacher and boss. getting to play with games for a living was great but always having to get numbers was the toughest – more... part. especially the credit cards – less

I loved working here seasonally! I did it for almost two years and it helped me a lot with customer service. My manager was very concerned with how customers were treated and wanted us all to make sure their experiences were great! It also helped with sales since I was on the floor a lot!

 Duties included weekly scheduling of personnel, processing weekly payroll, ensuring that personnel were able to take scheduled breaks and lunches. Responsible for administering human resource functions such as screening and hiring and of applicants. Responsible for orientation, work assignments and evaluations. Administered disciplinary actions to – more... employees. Trained new employees in company policies and procedures. Monitored daily petty cash funds to ensure that the proper amount of currency was maintained for daily operations. Reconciled daily cash receipt sales, and made nightly bank deposits. Ensured that company merchandise was in compliance with company standards. Planned and executed proper floor plans to accurately display company merchandise in accordance to company policy. Conducted inventory to ensure proper amounts of merchandise was maintained in the store at all times. Addressed customer complaints about treatment from associates to ensure a positive outcome. Performed loss prevention. Ensured that the building maintenance was properly maintained. Scheduled regular maintenance checks as well as troubleshooting unscheduled maintenance problems. Prepared reports such as inventory, sales, payroll etc. for review by the corporate offices. Traveled to various American Eagle Stores to temporarily perform managerial position for managers of vacation, sick leave etc. – less

Typical work day is customer service and replenishing salesfloor.
I've learned how to interview and hire, set floorsets.
Hardest part of the job is just spending time away from family and the countless late nights I spend at work.. Most enjoying part is being able to help co-workers and customers and being able to be busy all the time.

After graduating with my MSEd, I went on a few interviews for a School Counselor position. I found out quickly that, as one of over three hundred applicants in an education system that was constantly battling for funding, that I wasn't a prime candidate having just graduated. I turned down a position at a private college that I regretted for years, – more... and eventually went to work at BOCES. However, I was working on a grant (that would inevitably end) and I was not getting the student contact that I desired. So, after working full-time at AEO while putting myself through school with 20 weekly internship hours, I realized that I couldn't have done it if I didn't love it... and the part that I loved was the teaching. As I stepped up to the Store Manager position, work took on a new meaning. It wasn't about me doing the work. It was about me teaching others to do the work. I worked with the employees that had a goal to be a leader- anywhere, someday, and the kids who were happy with their first job. I didn't just teach them how to fold shirts and use the register- I taught them ethics, courtesy, honesty, goal setting, and every other piece of business that I thought would apply anywhere in life. We set records, celebrated with my homemade cupcakes, and then beat ourselves again. We helped people because we felt good doing it- a smile when a mom fit into jeans that weren't "mom jeans," a nervous laugh from a girl in a dress going on a first date, the fist pump from the 'tween who finally fit into a shirt not from the kid's store. My employees worked their butts off for me, and liked it- because they saw the difference not in the store, or others, but in themselves.

Over two years later, I am still in touch with many of them- a Macy's Executive, a Geico Manager, a proud ARMY member, a Fireman, an Entrepreneuer. And they still tell me how much they learned from me.

Many people have scoffed, but I assure you... it was more than "just retail..." – less

I really enjoyed working for the AEO brands. I worked in 3 different stores in five years. Throughout those years I gained many valuable experiences that are still relevant in my current field.

For me a typical day at work involved me greeting customers, opening fitting rooms, locating sizes and most of all ringing on a register. I learned a great deal about their system and how to problem solve when I was alone on the floor. I became extremely self sufficient and expanded my abilities to do several things at once. The managers there are pretty – more... amazing, they tend to have these silly personalities but its always made the day more entertaining. The co-workers very because some are just temporary and are not willing to work hard while others strive to do their best. To me there was not exactly a hard part to the job it is what you make it just like anything you do in life but that also impacts what is enjoyable. Things are only as fun as you make it and I always have a blast going to work because you never know what you will get to deal with. – less

When I started at AE it was a smaller store and everyone was friends with each other and the managers were all close with each other but since the store got larger the managers changed literally because an incident happened and we lost two managers. I've been there three years and haven't moved to a leadership position and the pay is not great at all.

Working at American Eagle was a different chain of task for each shift.

IF U LOVE CASUAL CUTE CLOTHES AND FRIENDLY PEOPLE GREAT PLACE TO WORK

Offer a lot for starting out employees. I was a seasonal employee so I cannot really give a decent review, however the location that hired me also hired far too many other people and as a result I was getting less than part time, and that's only due to how well I worked. Other workers didn't get hours period.

~A typical day at work is mainly a busy one but as work progresses you learn to work as a team and go above and beyond for the customers satisfaction
~I learned how to maintain an efficient and fast pace work based upon my position as a sales associate
~Management is very tight in this workplace,making sure to always check in and on every employee,insisting – more... on how to better the store sales
~Co-workers are the best part of the job,as you work you learn to have a bond with your employees and managers inside and outside the work area
~Hardest part of the job has to be when Holidays are approaching,which is when the store is at high alert, safety procedures,has to make the most sales,and make sure the workplace is always tidy and organized
~the most enjoyable part of the job was always payday but as an employer there it has to be bonding with co-workers and seeing that you have satisfied the customer to the fullest extent – less

The culture shift the company is currently undergoing is going to help drive the loyalty they deserve! They have shifted to a customer first mentality! They also have a great handle on their target demographic and they know exactly how to use social media to connect with them.

Fun place to work for college/high school kid.
Performance based scheduling.
Management is great.

Learning new ares is always a plus. Good to work with nice people who help when someone needs it. Management is always there to help.

High energy and fast paced work place, great sales team and management team was fun to work with. A great place to work if you like to work hard and provide awesome customer service

they didn't give me enough hours i was working 2days out of week which im far more quilifated for certain positions