I can only speak from Generation experience. I worked for the roving maintenance group first. If you like travel and don't care about being away from family, you'll make money. I transferred into a permanent plant position. Front line supervision is pretty good on the whole, above that, it's the typical production grab mentality. You'll have to put up with the whole LEAN initiative (which hasn't worked), and the Sarban-Zoxley (sp) study that caused all the parts and tooling you need to disappear (God forbid a company has to pay tax on supply stock). The benefits have been decreasing steadily. If you want a place to gain experience in generation before they phase you out for the T&D profits, then AEP is for you.
Plants are a good place to work. Camaraderie. Union represented hourly workforce for the most part.
Steadily decreasing benefits, transition out of generation, inane policies about efficiency and saving money
Information Security Analyst (Former Employee) – Columbus, OH – June 4, 2017
Being a part of a team protecting one of the largest electrical infrastructures of our country was very exciting. AEP was at the forefront of Cyber Security & Physical Security and the marriage of the two. Great opportunities to learn and grow.
I worked for RSO which is owned by AEP. it was a pretty new company and had a lot of flaws. overall the experience was great, very fast paced. AEP was and is a great company just the RSO division was lacking.
Great work environment, loved everyone I worked with. They gave you every resource you need to succeed. No complaints. Everyone worked just as hard as their neighbor. Never felt that I couldn't ask anyone for help with new topics or projects.
Engineering Superintendent (Former Employee) – Mansfield, LA – April 1, 2017
Politics was too ingrained with upper management. Often difficult to really understand what was wanted and needed from them. Felt as if there were unknown agendas. HR guidelines did not apply to the upper management group. I felt I could be disciplined or fired at any time with no reason. In my position I had no opportunity for arbitration.
Uncertainty, didn't always know what was being required and why.
Fun place to work, Home away from home environment
Customer Service Representative (Former Employee) – Columbus, OH – March 23, 2017
Very calm day, surprises would be food that was catered or that some had brought in for everyone. I learned to control a conversation with a customer on the phone by giving efficient and knowledgeable responses.
Construction Lead Safety Coordinator (Former Employee) – Pittsburg, TX – March 21, 2017
These guys are great to work for and with. There was no micro-managing. You were given your expectations at the beginning of the job and they left you alone to complete your task but were always just a phone call or an email away.