Questions and Answers about American Express

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What are the hours at AMEX?


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9 answers

It depends on the role. As others have shared, hours in the call centers are 24/7/365 - call centers are never closed with the exception of a few departments/functions. Exempt employees within the call centers may work weekends, depends on their role. Exempt employees not supporting the call centers work Mon - Fri, anywhere from 6am to 6pm - depends on who they're wokring with, what project their on, work/life balance, etc. I once worked 5am - 130pm, Sun to Thu, in Phoenix, when supporting call center ops. A different role, I worked 6am - 6pm, Mon to Fri, because I worked with people on the East coast (they like their 9amET calls/meetings), had that much work to do and was exempt/salaried.
"What are the hours at AMEX?" Depends on where you work (NYC has bankers hours, for the most part), what you do and who you work with (different time zones means greater flexibility; this is a pro and a con). AMEX, as a company, is never closed.


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24/7 365. call center has frequent shift bids

Answered - Team Leader (Former Employee) - Phoenix, AZ

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Typical office hours; generally flexible though depends on department and leadership. On-call hours are de rigeur for many technology departments.

Answered - BigData Automation Engineer (Current Employee) - Phoenix, AZ

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It's salaried, so you work till it gets done when it's busy. But for the most part. People on my team come in around 9/10am and go home at 4/5pm. :)

Answered - Software Engineer (Current Employee) - Phoenix, AZ

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Normal business hours for Corporate roles. Many shifts available in different departments.

Answered - SENIOR BUSINESS ANALYST (Former Employee) - Phoenix, AZ

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9-5 occasional work on weekend depending on project

Answered - Business Analyst (Current Employee) - Fort Lauderdale, FL

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Traditional 8 hour

Answered - Individual Contributor (Former Employee) - Phoenix, AZ

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24/7. There were no set hours except for 9am-->5pm. We often worked outside of these hours.

Answered - Lead Developer (Former Employee) - Phoenix, AZ

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The hours of operations are from 6am- 9pm.

Answered - Travel Counselor (Former Employee) - Phoenix, AZ

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