Pros: Management was awesome! Approchable
Cons: Short breaks between calls...Call-center life!
I arrived to work about 6:45 am. I reviewed my Que for updates before logging onto my phone. Made any adjustment, returned calls, answered calls, creating Corporate travel arrangements for our Corporate customer accounts, reviewing and confirming travel,also advising and suggesting possible options. I would consult a co-worker on ideas for some of my inexperienced clients that may be undecided on which route to take, confirm itinerary with client before completing the transaction. Once all is confirmed the transaction is completed and the client receives an email with itinerary information. I enjoy interacting with people on a daily basis because that's who I am a 'People Person" so that's where my enjoyment comes from!