Good place to work, always opportunities for advancements
Sr. Quality Assurance Engineer (Current Employee) – Salt Lake City, UT – February 9, 2016
American Express has been very good to me and has treated me very well through all 16 of my years there. I have been given several opportunities for advancement and have been promoted several times. Real sorry it had to end; unfortunately due to several reorganizations my whole department was eliminated making us all displaced.
Good people, good opportunities to grow your knowledge base for advancement.
American Express struggles with a good work life balance it is something they continue to work on.
Home Travel Counselor (Former Employee) – la marque – February 4, 2016
Very rushed.. lots of pressure to get clients on and off the phone. immediate supervisor was almost to busy to work with you with your training. Scheduled international and domestic travel. Yu never knew what to expect on the phone.
UI Developer (Former Employee) – Phoenix, AZ – February 1, 2016
As a UI (User Interface) Developer, you understand the language of computer code. Your skill and creativity allows you to turn computer code into language, visuals and graphics that can be easily understood by the user. Your job is to reduce user friction with the interface by determining flow patterns, how a program might be used and how best to design and place features to accommodate a user-friendly interface. You work in an office setting, at a desk or workstation, and for a variety of industries. Your workweek is full time but sometimes deadlines call for overtime. Generally, you report to an IT department supervisor or manager.
They have entered into a Joint Venture and the quality of the company has gone down hill in a short amount of time. The travel company is now known as American Express Global Business Travel. It a JV with American Express and Ceteres Private Equity firm. The best part about the job is working from home and 5 weeks of vacation.
travel agent (Former Employee) – Salt Lake City, UT – January 20, 2016
i would go to work, take phone calls for 8 hours from customers wanting all forms of travel arranged. Management was lacking and really needs to be revamped to help their employees. co workers are great to work with, all up beat and friendly hardest part of the job was all the stats they want you to keep at certain levels, especially the customer surveys. If they were mad at something you didn't know, you still got the bad survey. Most of the time it wasn't anything that was brought up in the call at all. enjoyable part of the job was seeing the vendors that came to see us and sometimes getting to travel for work, which the company has all but cut out for non specialty travel areas.
PTO, Benefits, retirement, insurances
hard demanding goals and no support from management
Executive Administrative Assistant (Former Employee) – Salt Lake City, Utah – January 20, 2016
I have really enjoyed my work experience at American Express.
With more than ten years that I have worked in the Global Banking Compliance and Ethics group, and three years in the Global Leadership Development and Training group, in the administrative capacity, I gained a lot of knowledge and became subject matter expert in so many work aspects. Despite working long hours, there's always room to balance personal and professional life.
I met and made many wonderful friends and colleagues, and I learned tremendously from the best minds and leaders in the company.
Customer Service Rep/Int. Team lead (Former Employee) – Phoenix, AZ – January 19, 2016
A great place to work over all. It could be hard to take calls from angry people but that was understood to be part of the job. Great benefits and a clean safe work environment. Loved the other employees and management. I learned all about sales and customer service there. The environment was fun most of the time.