-Perform quality control evaluations, trainings, and reporting for sales team.
Sr. Administrative Assistant (Former Employee), New York, NY – November 17, 2014
-Directly supported VP and 4 consultant’s members of the team. -Prepared various projects using PowerPoint. -Intensive calendar management. -Prepare travel expense vouchers. -Coordinated all personal and international business travel arrangements -Booked meetings and conference rooms. -Completed expense reports for entire team. -Responsible for Staples – more... contracts. -Handled team budget reports and meetings. – less
Customer Care Professional (Former Employee), Greensboro, NC – November 14, 2014
Pros: cafeteria, drawings, celebrations, community outreach
I highly recommend American Express. It was a great place to work. A typical day depended on taking calls for clients and handling their issues. Management was on point. They listened and cared about their employees and what each was dealing with personally as well as on the job. They advocated advancement and there was always up training for the workers. – more... We were informed of changes as soon as management was. There was nothing hard about the job at all. The trainers were great at teaching what you needed to know and management backed them up. You had great support. The enjoyable part of the job was working with everyone as a team and the functions we did outside of the job within the community. Sorry they closed their doors in Greensboro. – less
Customer Service (Former Employee), Salt Lake City, UT – November 13, 2014
The Company really believed in their employees. I worked for American Express for nine years. I only left because my husband was offered a job with a company that took us out of the state. While I was with America Express I worked in different departments and I also was there when they added a day care and after I left a gym was added for the emplyees. – more... They are always thinking of ways to help and improve their customers experience, but their emplyees as well. They are a really good company to work for. – less
Customer Care Professional (Former Employee), Greensboro, NC – November 12, 2014
Cons: not one
Everything about this job was amazing, from the center director to the vendors in the cafeteria..from the people directly related to my job to the people who were there to do a totally different job. You were more than just a number there and the pay and benefits were amazing.
International CSP Portal Project Manager (Former Employee), Brighton – November 10, 2014
Pros: flexibility, development opportunities, great benefit package
Great company to work for with excellent benefits and opportunities of development. A lot of attention is focused on the culture and the wellbeing of the employees.
If you are not set on what would you like to do , here you can learn a lot of transferable skills and work in various parts of the business including marketing , finance, Risk, Business – more... development...There is a lot of flexibility and acceptance crossing different areas of the business.
Overal a great culture , place to work , international opportunities and a lot of personal development. – less
Corporate Customer Service (Corporate Advisor) (Former Employee), Phoenix,AZ – November 8, 2014
Pros: atmosphere, salary, people, management, benefits and dress code.
Cons: the parking lot.
American Express is the best call center to work for in Arizona. Management at all levels is friendly and encouraging. They have time to speak with you and follow through with their promises. The employees help each other and are willing to share their experiences and advice. The hardest part was having the courage to apply. The most enjoyable part – more... was knowing that my team leader really cared about me. – less
American Express offers many benefits for families and they are very flexible with schedules
Operation Support Business Analyst (Former Employee), Ft Lauderdale, Florida – November 7, 2014
American Express has 24 hour weekend schedules. When possible they are very flexible with work hours. They offer a number of benefits including child care, There medical benefits are comparable to other major companies.
Pros: free lunches, fam trips, vendor visits, etc.
Cons: no comment
I have nothing but good things to say about American Express. The people were the most extraordinary and wonderful people. Sometimes management was a little political in the office but overall I was very satisfied with my position with AMEX. I did not find anything difficult about the job except the interoffice politics which I think you would find – more... with many organizations. They do a lot of recycling of management which sometimes caused friction in the office. The most enjoyable part of AMEX was my coworkers. I loved the perks, travel internationally, dealing with high end/demanding cardmembers. It was a very fast paced enviroment which required a great deal of attention to detail, but I thrived and loved it,loved it, loved it. – less
Senior Manager, Field Effectiveness (Former Employee), New York, NY – November 5, 2014
Great place to start your career and/or learn. Ample opportunity to move around the company (issuer, merchant services, Bank, Corporate or Finance) or change function (marketing, client management, business planning).