Great company to work for
Customer Service Representative (Current Employee) – Taylorsville, UT – July 22, 2016
I have been with American Express for 3 years now. I have learned a lot about the banking industry and how to help people in a calm manner.
Unfortunately, I don't see room for advancement for me here. I was not fortunate enough to go to school for a degree and most positions, regardless of qualifications, require a degree.
I enjoy working with people on a team, but I also enjoy being left to do my job, the way they I can do it.
I enjoy being able to help clients when they are in a bad situation, it gives me a sense of satisfaction when they really appreciate the help I can provide.
On the other side of that, there are some people you just can't please no matter the situation, so that is tough.
cafe, work life balance, vacation, benefits
short lunch, very strict on staying on the phone, not even for bathroom breaks.