Supervisor (Former Employee), Los Altos, CA – June 8, 2012
Pros: the best service, and rates; plus free tickets to events in stadiums
Cons: closed our south bay center
American Express bought the company I worked for, and I was leary of a conservative financial corporation. What a delight it was to learn through experience that they are a diligent, and ethical employer. I found the company to be very morally based, and their conservative element proved to be a huge plus. When others gambled, and took huge risks, American – more... Express remained steady, and dedicated. A true pleasure to work for. – less
Great culture and very friendly professional environment
Project Manager - Network Delivery (Current Employee), Phoenix, AZ – December 12, 2014
Pros: 23 days pto and can buy 5 more (28 days!), can work from home when needed, good cafeteria and food.
Cons: pay is good but not greatest. if you're looking for a massive pay day you won't find that here.
Have been working here for almost a year as a Project Manager and couldn't be happier. Management really supports you and helps you develop professionally for yourself and of course for American Express. They believe in hiring from within through professional growth and the work culture here is great!
Call financial decision makers such as CEO's, CFO's and Controllers at businesses with a revenue of $4 Million to $1.5 Billion to be potential Amex clients. Engage them in conversation, provide information regarding Amex Corporate Card products and services. Set up meetings with an Amex Business Manager to provide businesses and financial institutions – more... with an opportunity to review an International Payments solution that is tailored to the needs and requirements of the business. – less
E2E Test Manager (Current Employee), phoenix – December 10, 2014
Pros: wok culture, environment, benifits to the employees
Cons: work overload
Amex has real health work environment, entire team along with the managers are really supportive. We have a good chance of Learning new and emerging technologies. Will have so much of fun during the parties and cultural programs.
American Express was energetic and very motivated in keeping employees happy .
Collections Analyst (Former Employee), Greensboro, NC – December 6, 2014
Pros: incentives, benefits, doing something i love ...
Logging into the phone system and knowing within seconds you will be helping a customer and making that customer happy is the best feeling . Even the upset customers when something was wrong with service they left the call with me feeling important and satisfied . I love a challenge in helping customers and setting goals and achieving my goals .
Credit Analyst (Former Employee), Plantation, FL – December 2, 2014
American Express is a great company to be a part of. The customer service departments are trained very well to assist with handling the customer's inquires in a proficient and professional matter. The work environment is very nice with excellent moral. The co-workers are always friendly.
-Perform quality control evaluations, trainings, and reporting for sales team.
Sr. Administrative Assistant (Former Employee), New York, NY – November 17, 2014
-Directly supported VP and 4 consultant’s members of the team. -Prepared various projects using PowerPoint. -Intensive calendar management. -Prepare travel expense vouchers. -Coordinated all personal and international business travel arrangements -Booked meetings and conference rooms. -Completed expense reports for entire team. -Responsible for Staples – more... contracts. -Handled team budget reports and meetings. – less
Customer Care Professional (Former Employee), Greensboro, NC – November 14, 2014
Pros: cafeteria, drawings, celebrations, community outreach
I highly recommend American Express. It was a great place to work. A typical day depended on taking calls for clients and handling their issues. Management was on point. They listened and cared about their employees and what each was dealing with personally as well as on the job. They advocated advancement and there was always up training for the workers. – more... We were informed of changes as soon as management was. There was nothing hard about the job at all. The trainers were great at teaching what you needed to know and management backed them up. You had great support. The enjoyable part of the job was working with everyone as a team and the functions we did outside of the job within the community. Sorry they closed their doors in Greensboro. – less
Customer Service (Former Employee), Salt Lake City, UT – November 13, 2014
The Company really believed in their employees. I worked for American Express for nine years. I only left because my husband was offered a job with a company that took us out of the state. While I was with America Express I worked in different departments and I also was there when they added a day care and after I left a gym was added for the emplyees. – more... They are always thinking of ways to help and improve their customers experience, but their emplyees as well. They are a really good company to work for. – less
Customer Care Professional (Former Employee), Greensboro, NC – November 12, 2014
Cons: not one
Everything about this job was amazing, from the center director to the vendors in the cafeteria..from the people directly related to my job to the people who were there to do a totally different job. You were more than just a number there and the pay and benefits were amazing.