BUSINESS ANALYST (Former Employee) – Salt Lake City, UT – August 29, 2016
AMEX can provide you an excellent career opportunity. My job is more like a call center, thus I learned a lot how to handle many different customers. Also, I understood how a large company like AMEX run its business.
Service Now Developer / Administration (Former Employee) – Phoenix, AZ – August 21, 2016
In short working at American Express was both challenging and stress free. We had many changes in the system but the team was very friendly. Every day was energetic and the same used to follow till the end. At times things used to be troublesome but that was only for few days and only when things piled up very quickly.
Senior Manager, Regulatory Compliance (Current Employee) – New York, NY – August 19, 2016
American Express have a great brand and a great reputation, however in this dynamic and increasingly technology-driven economy, I think they're end-up the same way as Blockbuster, Kodak, Motorola, Sony and others. Being the best version of an old business model isn't a good business plan.
Great people, remote working
HR seems to have been outplaced to the lowest bidder
Integrated Marketing Manager, Executive Travel (Former Employee) – New York, NY – August 16, 2016
• Wrote proposals and created advertising programs for prospective advertisers and existing clients • Managed luxury clients, writers, and designers to produce branded custom content for print and online promotions • Collaborated with sales representatives in Asia, Europe, and North America to acquire new business • Created a proposal for Porsche that resulted in the first ever luxury car brand advertiser, adding a new industry to the magazine’s portfolio
Depending on which department you worked in, it could be a great place
Customer Service Representative/Account Manager (Former Employee) – Phoenix, AZ – August 15, 2016
Most of the departments I worked in were great to work in. I loved working in Customer Service and being an Relationship Account Manager for New Business Accounts. My co-workers were great. The hardest part was when I worked in Credit and an outside Manager was brought in and our department was turned into a hard core collections department.
team environment, very diverse staffing,fast paced
Machine Operator/Cell Lead (Former Employee) – Weston, FL – August 13, 2016
It was a fun and productive place to work it also was a lot of diversity and a team environment learned how to manage and also train employees also crossed trained in many other areas such as print,quality analyst as well as manage part time.
Customer Care Professional (Former Employee) – Salt Lake City, UT – August 11, 2016
Typical call center job where higher management doesn't care about the front line employees. The politically correct BS drove me insane. They monitor you from every which metric you can possibly imagine. They hold your attendance to the highest standard when the levels above you come and go as they please. Team Leaders will constantly just walk around and BS with each other. The security team of the building is a joke.