Find companies:
American Express
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
1,290 reviews

American Express Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Depends on your personality
Partnerships Marketing (Current Employee), New York, NYSeptember 2, 2014
Amex isn't about what you know or how hard you work or how "great you are." It's all about the relationships you build with upper management. If you aren't in the "clique," it's a lot harder for you to move up...
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company to work For.
Call Center Agent (Former Employee), Phoenix, AZSeptember 2, 2014
Pros: great pay and advancment
Cons: cant think of any.
Outstanding Benefits pay and culture. They also hand there own function kitchen in the break room.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great financial institution
Call Center Manager (Former Employee), Greensboro, NCSeptember 1, 2014
Pros: atm machines
Provides financial education. Offer total financial opportunities for employees.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work with great benefits.
Customer Care Professional (Former Employee), Phoenix, AZAugust 29, 2014
A typical day consisted of phone servicing and computer back-end work. Constantly learning new processes and meeting new external representatives. Co-workers were very pleasant and friendly. Hardest part of the job was working overnight with no support for our customers. The greatest part of the day was interacting with people of different ethnicity.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent Experience Working at Amex
Support Person (Former Employee), New York, NYAugust 29, 2014
Pros: learning about travel
Cons: only part time job
Answered phones
Print and package travel tickets
Open and deliver mail
Fax invoices and make copies
Prepare ARC reports
Arrange hotel reservations

I had a great time working at Amex and learned a lot about travel and booking flights and hotel

My managers were great to work with and always there to teach me something new
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Family orientated place to work
Assisting in care Program; Assisting in One (Former Employee), plantationAugust 29, 2014
Learn a lot about the American express products
Good environment.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Family orientated place to work
Assisting in care Program; Assisting in One (Former Employee), plantationAugust 29, 2014
Learn a lot about the American express products
Good environment.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stressful Environment
Credit Specialist (Former Employee), Phoenix, AZAugust 27, 2014
Pros: trying hard to think of some pros but can't come up with any at this time.
Cons: far too many to list.
Stressful environment. A typical day at work involves taking as many calls as you can in the shortest amount of time irregardless of whether you helped the card member or not. This is a "sweat shop" environment that is micromanaged by team leaders who are actually puppets to upper management. It's all about the money not about the card members. Co-workers – more... are pleasant, however, many are afraid to complain because we are constantly reminded that this is an "At Will" company and you can get fired at the snap of a finger. Hardest part of the job is trying to take care of the card member while stressing out about the length of the call. The most enjoyable part of this job is break time. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Awesome Company
Payroll Clerk timekeeper/Administrative Support (Former Employee), Miami LakesAugust 27, 2014
They a great company to work for & they have a great benefits,
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
5 Star Company
Dispute Analyst/Merchant Advocate (Current Employee), Fort Lauderdale FlAugust 26, 2014
Awesome Company to work for, GD Power award 5 years in a row.
Wonderful team of management, structured environment, gracious benefits and a very diverse place to work.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great culture and people
Manager - Regulatory Risk Analytics (Current Employee), New York, NYAugust 25, 2014
Great place to work with very nice co-workers and lots of events. Can be a great fit for the right person but if you are someone who has an aggresive workstyle and really likes to dive into things that it can be a bit limiting.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and excellent place to work
Customer Care Professional (Former Employee), Plantation, FLAugust 24, 2014
Pros: sales incentives and promotions
Cons: unable to a lot of overtime
Answering inbound calls, solving customers issues, I have learned that it is important on every call to make sure the issue the customer calls in for is resolved by the end of the phone call. We worked in a team environment, there really wasn't a hard part to my job because it call came so naturally to me and the most enjoyable part of my job is to – more... here the smile in the customers voice by the time the call ended. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Major corporation with respected reputation for customer service, employee satisfaction, community service
Team Leader (Former Employee), Phoenix, AZAugust 23, 2014
Pros: benefits, comparable pay, recognition
Cons: long hours
Partnering with colleagues for department success, development, and adherence to company policies. Directing team of employees to meet team and corporate goals.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good travel benfits
Travel Research Assistant/Travel Counselor (Former Employee), Fort Lauderdale, FLAugust 22, 2014
Pros: good travel benefits and the amount of pd days off each year
Cons: no union
Travel Counselor ....great jobs if you could meet the sales quota each month. Every month it was raise higher and higher . I was amazed how many days off per you get at the start ...very good.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun company great benefits
Collections Specialist (Former Employee), Phoenix, AZAugust 22, 2014
Typical day at work was out going great co-workers management was always there to help
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work.
Manager, Account Management (Former Employee), New York, NYAugust 20, 2014
Pros: great work/life balance, gym onsite, great cafeteria, lots of job opportunity if you want to move around the company.
Cons: location of the office
Excellent work environment, very smart and motivated employees. My co-workers were very easy to work with and we worked well as a team to get the job done. The hardest part was always staying on top of the competition and offering the best price for the product.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good travel benefits if you can last
Travel Counselor (Former Employee), MIramar floridaAugust 18, 2014
Pros: good travel benfits
Cons: no job security and no union .
I worked in travel department and I loved the job , but their was no respect to how long you have been with the company. Employees with many years were let go if their sales weren't meet over a two month peroid. This company needs a union CWA very badly . Most of management do not have degrees either.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Respected company to work for
Travel Consultant (Former Employee), Miami and Jacksonville,FLAugust 16, 2014
Call center environment. Some of the best management I have worked with and some of the worst. Greatest part of the job was working with celebrities and respected professionals. The hardest part of the job was being behind a phone only and being timed to hurry off of the phone. Also customers were not allowed to request you again as their personal agent. – more... They were required to speak to whomever was available their next call. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent Business to work for.
Customer service - Receive incoming calls (Former Employee), Phoenix, AzAugust 16, 2014
Pros: nice atmosphere
Cons: n/a
Would love to work full time until my retirement. Co-worker are very very helpful.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good
Java Technical Lead (Current Employee), Phoenix, AZAugust 13, 2014
• 8.5 years of professional experience in full life cycle system development involving analysis, design, implementation, maintenance and support of application software in Web-based and Client/Server environment.
• Work Extensively in Java, Struts, and spring, Servlets, JSP, JSTL and Java Beans.
• Hands-on experience with J2EE (JDBC, Servlets, JSP, – more... Struts), JAVA, XML, SOAP, Maven and Java Script. – less

About American Express

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they – Read more

American Express Photos