Great place to work overall. People are great and so are benefits and brand
Pros: great benefits for all employees and acitivities
Cons: very sort breaks for line employees and little time for training and coaching
I came to American Express with a great deal of Expertise and Education. I brought the "consultant " concept to the HR Dept. and was instrumental in implementing the client consultant process.
Typical days at work included, working with clients on the proposed and approved interventions, training and coaching designing and working with clients on programs to be delivered, and delivery of these programs.
I learned to work with all levels of management and working in matrix environment.
I had amazing coworkers and we shared knowledge and skills with each other with great team work.
The hardest part of the job, was the amount of change that transpired that at times made it extremely difficult to do our jobs. Change is a part of life but too much created a great deal of stress for our clients. I was very adaptable to the changes and helped many through them.
The most enjoyable part of the job was seeing that I indeed had made an impact on so many people. When they would come to me and tell me what they did or accomplished or decided to go back to school or got promoted, due to something they learned from me it was very impactful and rewarding for me to have touched so many lives.