Pros: benefits, vacation time, job security
Cons: leaders are responsible for wearing too many hats to be effective.
Very demanding environment. Leadership has very little work/life balance. Everything is a fire drill daily. However, there are many perks to offset man of the cons. Benefits are outstanding and generous vacation time based on your tenure. Most employees have very high tenure 10-25 year employees are very common. Incentives/bonuses for leadership are difficult to achieve with goal drivers. The hardest part of my job is wearing so many hats. My priority should be leading and coaching my team, however with the numerous demands on time to ensure the client is taking care of, responding to emails, escalations, conference calls/meetings consumes your day. The most enjoyable is many of the people i work with. Teamwork is great across various business units and all in all everyone wants to do a good job, even with the challenges.