It is an okay place to work
Travel Agent (Current Employee) – Boston, MA – October 19, 2015
Overall, it is a god place to work, the management is 50/50. If you are lucky enough to get a patient Team Leader than you are lucky. Lots of clicks, only certain select agents are privy to be allowed into the inner circle, getting written up is a common form of discipline, whether it is our fault or not.The incentives are good, to get but easy to lose.
Call monitoring can turn borderline abusive