Find companies:
American Express
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
1,032 reviews

American Express Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work, has game room for relaxing, nurse/PA on site for convenience
Customer Service Representative/Client Support (Former Employee), Phoenix, AZFebruary 7, 2014
Pros: healthcare on campus; dental, lab
Cons: short breaks/lunch
A typical day started with a conference call to go over the agenda and address any urgent matters concerning the client. Co-workers were eager to assist when needed and were concerned with one another and getting the job done. Management was onsite to assist if and when needed but not to stand over you. The most enjoyable part of the job; included learning – more... new task, having the opportunity to utilize my previous job knowledge, networking with other departments and colleagues, but mostly it was the relaxed environment.

The hardest part of the job was completing special request within the clients time restraints. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and layed back
Corporate Travel Counselor (Former Employee), Pittsburgh, PAFebruary 7, 2014
Very good work place. Management pretty hands off. Allowed you to work as a team to accomplish all the tasks vs assigning specific duties.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Unique Workplace Culture
Training/Winback Specialist (Former Employee), Plantation, FLFebruary 6, 2014
Pros: benefits, flexibility
Cons: short breaks, high stress
Having worked here for a few years, leaving and choosing to return, I have found the culture is one of a kind. People treat you like family and understand in most cases that we have a life outside the office and attempt to be as accommodating as possible. As with any call center, it is metric based and driven by numbers. There can be a certain degree – more... of stress involved that can trickle through the office but overall the general consensus is that of a good environment. Pay and benefits are unlike any other place of similar work in the area. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A company that has perfected customer service.
COORDINATOR, MARKETING AND WORKPLACE FUNDRAISING (Former Employee), New York, NYFebruary 6, 2014
Working at a major corporation in New York City's financial district was also a highlight of my career. The corporate culture was very supportive of encouraging new community initiatives and a corporate culture of philanthropy amongst its employees.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
exciting place to work
Order Processing Clerk (Former Employee), Greensboro, NCFebruary 6, 2014
Pros: a lot of opportunity for new skills to learn.
Cons: short breaks
enjoyed working in the different department given the opportunity to learn new skills.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive, excellent working conditions.
Corporate Travel Consultant (Former Employee), Hartford, Ct.February 5, 2014
Pros: great management
American express is a great company to work for. Unfortunately they lost the CitiGroup account and had to lay off all agents on that account.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company
Customer Service Representative (Former Employee), St. Louis, MOFebruary 4, 2014
Pros: nice breaks, great atmosphere, great superiors
A day in this call center was answering multiple inbound calls, trouble shooting, and processing payments. The work environment was clean and all the supervisors were very knowledgeable. I enjoyed working my co-workers and we all pretty much worked the same shifts so we kept a tight team. I enjoyed just coming to the building. The company relocated – more... to Arizona and I was not able to leave or persue a job away from home at the time. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Supportive and encouraging
Customer Care Professional (Former Employee), Plantation, FLFebruary 3, 2014
Happy to have been part of one of the world's premier service companies.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
american express
Customer Care Research Analyst (Former Employee), Lawrenceville, GAFebruary 3, 2014
under paid
no work life balance
travel perks
no room for advancement
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
ok to work for
Executive Administration Assistant (Former Employee), New York, NYFebruary 1, 2014
Able to move up, training available and learn new things, lots of great people
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Educational and rewarding
Customer Service Representative (Former Employee), Plantation, FLJanuary 30, 2014
Pros: very fast paced
Cons: very strict on time away from your desk.
I learned a lot about credit and customer service from this stellar organization, It was a wonderful job.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good benefits
Customer Care Professional-Fraud/RIT (Former Employee), 20022 North 31st Avenue Phoenix AZJanuary 30, 2014
Good benefits. Good co-workers in a pleasant environment.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Prodject management for global banks
Business Analyst Deployment (Former Employee), Phoenix, AZJanuary 30, 2014
Pros: global network department and all associated depts. were great people
Cons: on contract
Worked on extended contract for 2 years. Great Company! Would work for them again.
Typical day was contacting all necessary departments for IT communications, customer service of acquiring banks, review of training for certification testing for banks. Updated all necessary files (excel, powerpoint, sharepoint, web, prism, misc word documents)
Scheduled – more... projects for individual banks (global locations)for testing – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Executive Administrative Assistant (Current Employee), Phoenix, AZJanuary 29, 2014
Every day is always a new thing
Management give you opportunity to share ideas and encourage advancement
Build great relationships accross business units
I was able to put a lot of my skills to the test.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
job was good
Customer Service Representative (Former Employee), huntsville, ALJanuary 29, 2014
good work environment but the call center wasn't staff with the right individuals to work properly. professionally lack the culture to make the workers want to work an be motivated to stay an be part of the team
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive nice working enviroment
Customer Service (Former Employee), Salt Lake City, UTJanuary 28, 2014
Pros: nice cafeteria
Easy going and fun work.
Great people and good work enviroment.
Working and vacation time are exceptional.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Purchasing Analyst
Purchasing Analyst (Former Employee), MinneapolisJanuary 25, 2014
Great company! Management allowed employees to complete their work with minimal oversight. Plenty of opportunities for growth and advancement within the company.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
test
Program Manager/Six Sigma Black Belt (Current Employee), Phoenix, ArizonaJanuary 24, 2014
•a typical day at work
•what you learned
•management
•your co-workers
•the hardest part of the job
•the most enjoyable part of the job
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Family Orientated
Executive Assistant Financial Advisory Group (Former Employee), Glendora, CaliforniaJanuary 23, 2014
Pros: bonues, and free lunch and coffee
Cons: excellent healtcare packets
Great company to work for really care about their employees and the employees family. Professional environment and workplace. For upbeat and easily able to adjust.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great place to work
HR Coordinator - Human Resources Compensation (Former Employee), New York, NYJanuary 23, 2014
great people to work with managers are nice everyone is good to each other

About American Express

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they – Read more

American Express Photos