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1,170 reviews

American Express Employer Reviews

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excellent PTO time...that's about it
travel counselor (Current Employee), Dearborn MI/ work from homeApril 24, 2014
Pros: vacation time, vacation bought time
Cons: scheduling, work/life balance, insurance
You really have to fight to learn more and advance. Things I've wanted to learn and have access to have taken years to finally get done. As far as work/life balance...it's pretty much impossible to get much needed schedule adjustments. Business needs are far more important that employees needs. Some managers/leaders will really go out on a limb for – more... you...most won't. The most important factor is numbers...period. The best thing about working for the company is the vacation benefits, which start at day 1, after a year you can purchase up to 5 more pto days and after 5 years you earn another 40hrs, after 10 years another 40hrs after that. That's what's kept me here this long, not wanting to start over somewhere else with time off with family. Although the vacation time is great, it's sometimes very hard to get the time off you actually want. – less
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Very good company to work for
Manager Business Sales, OK (Current Employee), TexasApril 24, 2014
This company gets it benefits are good, training process is very detailed and places you in a position to succeed. Management has a extremely high business acumen.
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Nice place to work
Contractor (Former Employee), New York, NYApril 23, 2014
AMEX is overall a nice place to work. Everyone participates is their work from home program.
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Too focused on diversity, no attention to security
Project Manager (Current Employee), Phoenix, AZApril 22, 2014
Senior Leadership needs to focus on security of the infrastructure that can expose financial systems and customers negatively. Too much emphasis on drinking the kool-aid, not enough on getting meaningful work done.
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n/a
Customer Care Professional (Current Employee), Phoenix, AZApril 22, 2014
great comp, great benefts..............................
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Work life balance was good
Travel Analyst (Former Employee), Gurgaon IndiaApril 18, 2014
Pros: work life balance was good, free meals
Cons: short breaks
Learned a lot working with highly knowledgeable colleagues.
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Modern and updated workplace
Business Analyst (Current Employee), New York, NYApril 18, 2014
Overall Supportive Corporation. The corporation tries to establish a good communications and connections between company employees and supports a balanced work and home life.
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Am-ex was the greats Company to work for.
Senior Financial Services Representative (Current Employee), Ramsey, NJApril 17, 2014
American Express was the best company to work for, Very good Benefits, Good Management and Compliance all was very good, i have lots of Respect.
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busy workplace
Fraud Analyst (Current Employee), Phoenix, AZApril 16, 2014
Pros: 30mins lunch
Cons: healthcare
busy 247 calls back to back, supervisors can have their days and favorites, Work schedules always changes every month
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Good Company
Director - Compliance (Current Employee), Phoenix, AZApril 15, 2014
American Express is a good company. Management is very good.
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Amazing people to work with!
Employee Satisfaction Action (Former Employee), Bellevue, WAApril 15, 2014
I learned so much in my 20 years with this company. I was laid off 3 times and return to work there as they are one of the few travel companies that still offer retirement benefits.
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Account Manager
Credit Supervisor (Former Employee), Plantation, FLApril 14, 2014
Identify accounts that were delinquent and recover 80% of debt.

Review credit profile to extend additional credit in a responsible manner.
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Team top sales and services for my assigned commercial accounts regarding American Express customer database. Customer relations skills, excellent and
Business Account Advisor (Former Employee), Tampa, FLApril 14, 2014
Pros: great opportuny to help business owners reach their dream goals
Cons: long hours with no breaks
See Resume/ totally focused on helping the business owners realize their potential business plans with American Express business credit line,
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Great company
Customer Care (Current Employee), Plantation, FLApril 12, 2014
- Accessing AESP, Sabre and other lounge specific tools to ensure compliance
- Delivering extraordinary customer service by assisting Cardmembers with travel, concierge and card services
- Facilitating in full lounge experience, answering questions, and providing solutions in an atmosphere of constant change
- Maintaining communication with team and – more... leaders with proper documentation of daily Cardmember interactions – less
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Awesome place to work.
Management Operations Systems Analyst (MOSA) (Former Employee), Greensboro, NCApril 11, 2014
AMEX is a great company which upholds Blue Box Values and is the worlds most respected service brand!!! The work environment was great and compensation/bonuses awesome!!!
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Great place to work, limited promotion opportunities
Director, New Product Development (Former Employee), New York, NYApril 11, 2014
Pros: smart people, great projects, easy to move around and get new experience
Cons: limited opportunities to get promoted
Great place to work; smart people, great management. Limited opportunities to get promoted.
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Great company
Customer Focused Sales Representative (Former Employee), New York, NYApril 10, 2014
Pros: great company benefits
Cons: stuck on the phone
Converted an average of 800 incoming calls into sales by opening new accounts, promoting membership rewards, and upgrading customer’s accounts.
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Innovative company with strong belief in customer service
Senior Marketing Manager, Social Media (Current Employee), Westlake, OHApril 9, 2014
American Express provides employees with an environment to challenge themselves every day, rewards innovation, and values hard work.
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Work/Life Balance
Executive Assistant (Former Employee), New York, NYApril 8, 2014
Pros: flexible schedule
Cons: compensation
Great company that provides the perfect balance for those who have families and those who are attending school.
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Fun place to work
Java/UI Developer (Former Employee), Phoenix, AZApril 7, 2014
Employee centric. Amex is a great place to work. My team members were always there to help me and I had full support of my manager at all times.

About American Express

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they – Read more

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