Difficult line of work; high burnout and turnover rates
Home Improvement Consultant (Former Employee) – Kansas City, KS – July 14, 2015
My job as Home Improvement Consultant was attending preset appointments with homeowners to sell premium vinyl windows and siding using the Rodney Webb format to overcome buying objections to close same day. Excellent training and equipment was provided along with support from the District Manager. From 6 to 8 appointments were set per week, many requiring 30 to 45 minutes of drive time, and a good percentage leading to no shows, one legs or cancellations. No base pay or car allowance was provided, but the commissions were generous after a sale went green, half paid upfront and the other half after installation. Health benefits were offered but not affordable for families with sky high premiums and deductibles. In summary: a hard working, average salesperson likely burns out after 3 to 6 months while a handful of the most talented consultants earn over $80k/ year, and a few over $100k. Turnover across the board was extremely high with the average manager or consultant remaining in place (one location) less than two years. My co-workers were the best part of the job!
Fantastic initial and recurring training, and great equipment (window sample, kit and iPad)
Tough pace to maintain, no car allowance, uneven preset appointments, some poor installations