American Family Insurance Employer Reviews

enjoyed selling insurance related products and providing customer service.

fast paced work enviroment with supportive staff. I have my last employee review which was above positive. I liked working around people and taking care of customers

No for me. Small agency with little advertising to draw customers

I loved working for AmFam. At the time, they didn't pay anywhere near market and I could no longer afford to stay. I believe they've corrected that problem now. I only wish they had done it sooner. Great place to work!

Very relational position with an eye on business. Learned to balance financial needs of company with relational needs of sales force. Enjoyed the exchange of ideas and business development.

Data entry of accident claims. Dispatch claims to field personnel with in their territories. Learned how to properly map claims by region. Management always available. Small group of co-workers who all worked as a team.

Worked to many hours and was not paid for additional hours worked. Eighteen hour days and weekends to keep up with the work load. Sad but true.

I learned a great deal about personal lines insurance and about customer service.

My manager was a wonderful mentor. The most enjoyable part of my job was helping the client to resolve any issues that they had.

I worked at this company for about 8 months and hours got cut and wasn't getting paid for the hours worked.

Provides innovative working environment with advacement possibilities.

However, many benefits have been reduced and restructing has contributed to loss of jobs for some employees. The company has focused on growth and reducing expenses. Which will ultimately lead the company in the right direction.

Like to work downtown Iowa city. Nice walk to the Ped mall or from classes. Did a lot of cold calling for new prospects. Good upper management, just had poor supervising agent that is no longer with the company.

very reactive company, not leading industry in anything other than work load and reducing claims staff. Good people, good local managers, poor senior leadership at HQ. The pay is very good, pretty good benefits, but amazingly high work load.

A typical day at work was delivering classes for employees either lead by a in-house trainer or a outside vendor. Worked with vendors to ensure delivered skills are meeting learners needs and desired performance outcomes. Effectively deliver formal presentations in a manner that engages the audience and helps them understand and retain the message.
Worked – more...  as a team player with co-workers to ensure what is needed.
My co-workers were always willing to help in anyway they could.
That hardest part of the job is to analyzes costs, benefits, risks, and changes for success of potential solutions to training employees.
For cost effectiveness, people from outside the company would be invited to attend classes to help reduce costs.

The most enjoyable part of the job was working with co-workers and knowing that I was delivering the best training opportunities to employees on a time manner. Also knowing that they had gained the knowledge to advance their job performance. – less

Great Company to work for/with the exception of no bennifits.

Our environment is like no other. Enjoy that we help our customers and have their trust. Agency flexibility is something I appreciate. Enjoy when customers are grateful for our services and advise.

I started at American Family Insurance last year and have been pleasantly surprised by the supportive and diverse culture. Our company supports employees with lots of opportunity for career growth, better than average compensation, unique benefits and work/life balance. I feel like American Family Insurance is a stable yet progressive company. I would – more...  highly recommend AmFam as a place to work! – less

American Family Insurance is a friendly, caring environment. It amazes me how far out of the way people go to help eachother!

I've worked for the company for 10 years and have been promoted 4 times throughout that period. I am a great example of the growth opportunities that are available for someone who is dedicated and works hard!

American Family Insurance is a great company that provided excellent insurance products with great leadership.

Great company to work for. Comfortable atmosphere. Potential opportunity for advancement.