Technology Project Manager (Former Employee) – Madison, WI – October 24, 2016
Very good team and excellent management to work with. Technology is quite updated and legacy systems are being moved out. Excellent PMO with proper PMI Processes being followed in most of the enterprise.
Service & Sales Representative II (Former Employee) – Phoenix, AZ – October 10, 2016
Everyone says they care but they don't they are worse than being in elementary school. They will get rid of you if you are not apart of the elementary school click.They will put in absolutely false complaints to human resources. This company by far is the WORST environment. EXTREMELY DYSFUNCTIONAL AND DESTRUCTIVE ATTITUDES.
This was one of the worse jobs I have ever had. Management deliberately caused tension between co-workers, he was completely incompetent, would talk down to his all female staff as if they were stupid due to their gender in front of clients, even though he was unable to actually perform the basic duties himself to run his agency. He was unprofessional and blamed mistakes on his part on others. There were no benefits and low pay. You never knew what you were going to walk into on a daily basis.
Office Manager/CSR (Current Employee) – Blue Springs, MO – September 23, 2016
Very demanding job. Insurance customer can tend to be either quite needy or demanding. I enjoy the people I work with and for. Sometimes find it difficult to balance empathy for customers with the restrictions of the job.
Nice co-workers, good boss
Customer complaints daily about things that are totally out of my control, like premium increases or cancellations due to non-payment.
Missouri - Customer Service Representative (Current Employee) – Warrensburg, MO – September 16, 2016
You never feel like today was the same day as yesterday. On a daily basis I learn about how much the people care for you there and how much they are willing to get to know you. The agent is one of the best managers, she always takes her word very seriously but is very sweet and caring.
Senior .NET Developer (Current Employee) – Madison, WI – September 15, 2016
the company and the ambience was too good to work there..........had a good company of people..... the hardest part would be to leave the job. The most enjoyable part was that all of them were treated equal
Investigative Auto Adjuster (Former Employee) – St. Louis, MO – September 7, 2016
It's not what you know, but who you know and if they like you. They could care less about your degree, work ethics and what you bring to the company. They do not care that you exceed all goals and have a very pleasant demeanor. What matters is if they like you or their manager friends like you that determines if you succeed into another position. The call center in Maryland Heights is very unorganized. One hand doesn't know what the other hand is doing. There are no checks and balances in place. Upper management doesn't care about the culture. Family members are promoted faster than anyone else.
Claims Customer Service, Senior Representative (Former Employee) – Denver, CO – August 22, 2016
Worked Claim Call Center Learned how Level 1 claims can be Handled Management Was a normal corporate Co -workers were great helpful Hardest part was not being able to solve claim right then Was happy when I turn a negative to a postive
Call Center was tough to arrange my Home schedules