Process drop box payments, review ANS reports, make payment reminder / collection calls to customers, greet customers and process counter payments via check, cash or credit card. Processed daily marketing material, answered phones, directed calls, took information for insurance quotes. Entered customer information in to database. Maintained customer data files. Scanned documents into system, faxed when necessary and all other general administrative duties. The managing agent was the only co-worker and he was wonderful. He's a great person, really cares about his business and his customers, who always came first. The hardest part of the job was sales. I'm not the sales person type and was never comfortable with that part. The most enjoyable part of the job was meeting new customers and creating that personal connection with them. You knew their name and they knew yours and I was always able to greet them with a genuine conversation.