Pros: Flex days, profit sharing, generous time off package
Cons: Limited advancement opportunity for this office, poor review/raise program
I hate reading reviews that don't say much. Here's an honest assessment. The company overall is a good company. I have worked for some poor companies in the past and this is much better than all of those. The frustration with the company is that in its regional offices, there is very limited opportunity for growth and movement. Once you are in the casualty operations, there are rarely positions that open for growth and when there are, there about 25 people going for one position. And they usually hire based on tenure and how well the person is liked by management; it is not based on talent and performance. That becomes very discouraging. If, however, you're willing to move to the Midwest; namely Madison where the company is based or Minnesota which is a fairly large hub office, then you have opportunity for growth and advancement. The company does restructure and reorganization frequently and people get displaced. In fact, my current department is experiencing this and we all have to reapply for our current jobs. There are now only 23 positions available and 26 current adjusters. This seems to happen every couple of years.
There are many who complain about the workload. I happen to be quite efficient and am able to get through my inventory each day. I have quite a bit of downtime each day as a result. However, I guess I'm an exception as there are many who work very long hours and since we're all salary, there is no opportunity for overtime. Our department has been short staffed for over a year and this has been a bone of contention for as long as I remember.
The good – more... is that you do get quite a bit of time off. You have a set schedule, but the managers are not all that concerned if you come in a few minutes late or need to adjust your schedule on a particular day to accommodate doctor's appointments, kids related things, etc. Also, you work only 9 days every 2 weeks. The flex days become quite enjoyable.
In conclusion, the company is great if you're okay with status quo and do not aspire to advance in your position. Also, if you don't mind relocating to the Midwest, and you want to advance, then this is not a bad place to work. The relocation packages they offer are pretty generous. However, they are very stingy when it comes to pay increases, so it does take a long time to get to the max of your pay grade. So it depends on your situation. It can be an awesome company for the right person. Unfortunately for me, I have no desire to relocate to Wisconsin or Minnesota, so I've hit the ceiling at this particular office. – less