On the job working with insurance my typical day was answering the phone and either fulfilling the clients request or transferring the call to the app
Insurance Agent (Former Employee), Centralia, WA – July 26, 2014
Pros: it was a job five days a week and know weekends.
Cons: only a part-time job.
On the job working with insurance my typical day was answering the phone and either fulfilling the clients request or transferring the call to the appropriate person. Worked on billing doing late pays, cancellations, and any other issues concerning a clients account. I would help the other fellow employees with various responsibilities such as setting – more... up folders and mailing out temporary insurance cards. – less
CUSTOMER SERVICE REPRESENTATIVE (Former Employee), Oconto, WI – February 10, 2014
For the area, the pay was good, but the job did not provide healthcare benefits or compensation for purchasing on your own. The job had very limited sick pay and leaving work when ill was not an option. It was nice to be close to home with easy access to other local businesses.
Part time customer service (Current Employee), Gurnee, IL – February 4, 2014
Pros: part time and close to home.
Cons: teaching methods
I have a terrific boss, but the teaching methods are very poor and there is no procedure manual. The hardest part of the job, is understanding the procedures and I am discouraged from taking notes. If I ask a question, I don't get a direct answer. Instead I am answered with a question, followed by a lengthy discussion of various situations. This disrupta – more... my original focus, and I don't really learn anything this way. When I ask a similar question again later, I get a lecture and I still don't get a direct answer. Even though I enjoy working there, I don't feel I'm an asset until I have a full understanding of the procedures and I have tried to discuss this, but nothing changes. I would love to become an integral part of this office, but I don't think that will happen as long as current conditions exist. – less
Clerical (Former Employee), Wellington, KS – January 8, 2014
I worked there for a little bit to make extra money but after a little bit, my mom couldnt afford to pay me anymore. That was fine because it wasnt like i did an application. My Grandma and mom worked there so I just wanted to help out.
Remittance Processor (Former Employee), Madison Wisconsin – January 8, 2014
Pros: free lunch
Cons: 15 break in morining and 10 break in afternoon
Remittance Processing such as open mail by hand, by machine, data entry, run OCR machine, run 7.5 machine, do research for missing payments, do refund checks, and typing letters. This is the most job I enjoyed, we scheduled to do different job a day. I really like this job because I worked as siting, standing, and walking in a day and did different – more... job a day. – less
Casualty Claim Representative II (Current Employee), Phoenix, AZ – January 5, 2014
Pros: great benefits, people, you can work from home.
Cons: very high pending
I like American Family. I handle WA/OR claims. I have learned a lot handling homeowners claims and personal injury claims. I like the fact that they split the investigation portion and we focus on the injury aspect of the claim.