Server/Bartender (Former Employee), San Juan Capistrano – August 16, 2014
Pros: my boss was great and did his best
Cons: totally disorganized - gm was kind of odd
Old, nasty rich people who complain allday long. You can never make them happy no matter what. The schedule changed all the time so that sucked. My boss was cool but it was really hard for him - he was – more... stressed out all the day (I think he left after me) Other employees were pretty good, most of them anyway... It was more just that the members were grumpy all the time. They are rich, why should they be so grumpy? I also heard that they never give raises to anyone - not fair at all - some guys have worked their for a long time and no raises? I don't know if this is true but many guys told me this. If true, that's why moral is low. – less
Bartender (Former Employee), Marbella Country Club, San Juan Capistrano, CA – January 14, 2014
Pros: management was cool and laid-back
Cons: terrible compensation and employee benefits
I worked for Marbella Country Club and I do not recommend it to anyone unless you DO NOT plan on using employee benefits like GOLF or expecting good money ... If you are a beginner to Food and Beverage – more... and live with mom and dad still or if its your 2nd job for extra income maybe its a good job... I was told when hired that I made 18% gratuity and when I started working everyone said we only make 12% that the club keeps the other 6%... WOW... The members at Marbella average about 75 years of age and are some of the most grumpy stuck up old people I have ever seen (They need to realize that they are not at a 5 diamond club, more like 2 diamond)... The club is out dated and beat up and American Golf needs to invest in some remodeling!! They need to pay good employees good money or that place will be ran to the ground quickly.. Hopefully someone steps up and pulls some legal action on the gratuity holdings, I just quit once I heard that... I tried to bring some friends to golf with me and got denied by my place of work... I was embarrassed to tell people I worked there!! – less
The National Director of Sales for American Golf does not believe in work life balance, and has highly unrealistic expectations of the Private Event sales managers and directors. He constantly piles new, – more... time consuming yet somehow urgent projects on their plates as well as the most unrealistic prospecting goals I have ever seen. (50 LIVE calls per week). They rarely have administrative assistants or accountants at their clubs and an archaic CMS system (Sage) which is constantly breaking down and allows for many errors, including but not limited to double booking of space. All event accounting is done by the sales managers. They have many clubs that are very run down and in dire need of renovation. They are often short staffed on the service side and have many complaints about this and the food quality. They are very restrictive with regards to menu and pricing flexibility. They are very disorganized and tend to throw directors in without any guidance or basic training, You are essentially on your own. You must report every call, site, networking or email contact that you make in their Sage CMS system which is extremely time consuming, taking sales managers away from selling. And Directors are expected to sell more than managers, plus complete the multitude of other projects that are piled on almost daily. If you don't drink their hardcore sales philosophy kool-aid and follow every rule, you will be sorry. Corp and social politics rule the show here. It's was like high school… and 70 hour work weeks. And expect to share a very small office with your team. Poor insurance. Forget it. Look elsewhere. – less
Wonderful work envirionment at one of Colorado's premiere golf facilities.
Assistant Golf Professional/Pro Shop Manager (Former Employee), Littleton, CO – February 18, 2013
Pros: a wonderful opportunity to take advantage of one of colorado's most recognized golf facility
Cons: a very difficult commute and the job required long hours.
My typical day would be to organize and prepare the Golf Shop to ensure a positive experience for our guests.I would also oversee the overall daily customer service of the Golf Staff, as well as, coordinate – more... golf lessons with a variety of members. I worked with a management team that provided knowledge of tournament coordination and sales of other gatherings, as well as the overall understanding of the operations of the Golf Shop. I was given the opportunity to build and nurture positive relationships with our member base. – less
Assistant General Manager (Former Employee), Queens, NY – November 26, 2012
There is nothing better then working at a Golf Course. No matter how hard of a day you have, you can go outside, stare at the beautiful course and know you made a great career choice. Management was a pleasure to work for and the employees were a pleasure to work with. The hours are long, but still worthwhile.
Waitress/Bartender (Former Employee), Pasadena, CA – May 21, 2012
Pros: paid vacations, off holidays
Cons: graveyard shifts
I LIKE TO KEEP BUSY, SO A FAST PACED WORK ENVIRONMENT IS PREFERRED. I AM ABLE TO EASILY MULTI TASK WHILE WORKING EFFICIENTLY. I DON'T THINK THAT THERE IS A 'HARD' PART OF A JOB, IF YOU REALLY WANT TO DO SOMETHING AND PUT YOUR MIND INTO IT-IT CAN BE VERY EASILY ACHIEVED.