Pros: off on weekends and major holidays, great training, fun atmosphere that was promoted by the facility director in texas call center
Cons: not all sites were held to the same standard of kindness and customer-focus as the tx site, needs to be a uniform standard of conduct.
I loved working at AHOM! The management was awesome and the trainer was the best in the business. They always tried to make it fun and have little competitions to motivate employees. And, there are very few jobs out there where one can be off on the weekends to spend time with their family.