The American Legion really is not part of the VA.
Pros: the va gives employee lunches approxamitaly 3 times a year.
Cons: the american legion gives few complimens and small raises.
My typical day is crazy busy from the moment our door opens at 7:30am to 4:00pm. The phones never stop, clients are wonderful and sometimes they prefer to speak to me instead of my boss. I have learned from start to finish when filing benefit claims for the veterans. As far has the VA it's self I have taken upon myself to go to the many other departments, find out what exactly their responsibilities are. I take it upon myself to find out more that can assist me in assisting the veterans, where they need to go, what I can help with and when they need to request help from a different department. My co-workers are the absolute best I could ask to work with. I manage spread sheets that will make month end numbers easier to compile for Corporate. As far as the hardest part of the job was when I first began and not fully understanding what it was exactly my position was suppose to consist of. I answer all phone calls and return calls.