American Medical Response Employer Reviews

Best EMS company out there, by far. Highly recommend.
12 hour shifts in most positions, good management, strong union.

Worked here for a couple of years, not very impressed. The politics at this company are horrible, and i was lucky to have quit before they lost the contract with the county i was working in.....

I began my employment as the front desk receptionist. I greeted customers, answered multiple line switchboard and transferred calls accordingly, scanned, copied, emailed and faxed documents as required, and all other general office duties. After 2 years I transferred to Patient Billing where I entered transport tickets into company data base(data entry), – more... searched data base for existing accounts, updated patient demographics as needed and verified patient insurance. Most of the management I worked with were great, got along wonderful with my co-workers, we were a team and worked well with each other. The hardest part of the job was reading the medics hand writing and trying to input the information into the system. The most enjoyable part of the job was the people I worked with. – less

Fast paced but repetitive data-entry work. Had to be sharp in meeting daily production goals but at very same time enjoyed the challenge. Co-workers were professionally behaved.

I have learned how to bill out a clean claim for ambulance transports. We are driven to maintain accuracy while getting the claims out the door as fast as possible. The most enjoyable part of my job is being able to have team meetings to discuss new job procedures so the whole office understands new changes.

It is a busy place that you will never get bored. On average during a 12 hour shift we see about 12 patients. Not all bad, but they can be challenging and rewarding, and some patients can be non compliant and we have to call for back up. I enjoy the people I work with. I have to say we have some of the best supervisors I have had the pleasure to be – more... around. I have become a part of this great family. We look out for each other and help take care of each other. I am going to miss them dearly. I will have to say that the most enjoyable part of my job is knowing that I was able to do some good in a persons life, even if it was just bringing them a smile or holding the hand of a dying patient. It has been a very rewarding experience in more ways than one. – less

they are an ok company to work for. I worked as an EMT and it was not that bad. sometimes the admisistration is difficult but still a workable environment. as a transportation coordinator it was a good job but they are very particular and they assume a lot. must keep good records when working with them or they will cheat you over.

very beneficial when i worked there. moved up rapidly, made great money, and worked with great nurturing people.

My brief experience was unpleasant. Did the orientation with very little help. Unfriendly people. Uniforms that don't fit. Took them 3 months to pay me. No information when you need it. I would never wish this place on anyone

However, there are way too many restructures and it feels as though there is no job security. The wages are below what the industry pays and the health insurance is not the greatest

dont treat employees fairly not a stable company to work for

EMSC is owned by a private equity firm. This equals suits who only look at the bottom line and want a return on thier money. The company strives to do more with less. That means dropped units on a daily basis, equipment and vehicles that are in poor condition and angry facility's that you are late to respond too. Management is horrendous to say the – more... least. They only care about bonuses for themselves and employees are treated poorly. Pay is at the top of the scale and its strictly because of the Unions but health benefits are terrible. The company is also actively up for sale so keep that in mind. – less

While working within the Emergency Medical Services can be a stressful job both mentally and physically, the rewards far overshadow anything negative one might say about this profession. When dealing with life and death emergencies on a daily basis, one tends to learn about humility and strive be become humble. But these are some of the large aspects – more... of this profession. Personally, I've learned the value of communication and the artfulness involved - different people and different situations require a person to be adaptive to each and every situation.

Honestly, I don't have anything negative to say about this job, co-worker or management. We all survive in a selfless profession that many people have difficulty with. – less

Former EMT-B Arlington, TX I worked for AMR for over 3 years. I was recruited from up North and promised in writing that if I pay my own relocation, I would get Arlington 911 @ a certain rate, didnt happen until I forced the issue. Worked 80-100 hours a week to support my family and cover open shifts as begged by supervisors, but it took 3 years to – more... get a raise, cheap cheap. Always running out of essential supplies like 18g IV catheters and regular fluids. Trucks are always breaking down causing mission failures. Folks are always being mandated because they can't keep employees. No incentives, no moral support, and God forbid you get injured.... – less

something new every day. great people to work with. Pay is ok after you have been working there a few year

I started with them straight out of school in Atlanta, GA and then transferred to Ohio after 2 years. Once in Ohio things started going down hill. Poor management, upper management eventually got terminated and then the office was closed down due to contract loss.

Great place to get experience. The management staff needs to be revamped and is very difficult to work for.

management does not care about employees, poor pay, unreasonable expectations from company.

A good company to work for with a decent benefits package.only draw back supervisors had a habit of giving out promotions to inexperienced personnel.

Had the stresses and pleasure of being a first responder to emergency scenes.