Pros: pays well, overtime available, always different and changing, amazing coworkers
Cons: long shifts, holdovers, tough calls, few raises
I absolutely love my job! Each and every day is different, some slow or some so busy your head won't stop spinning even after you clock out and to go home. This job/career definitely takes a strong mind, strong personality, big heart with compassion along with the super power of extreme multitasking under pressure. I dispatch for Monterey County which – more... is a Very large area, there can be times where the ambulance, fire or police personnel can take quite a bit of time to get to some locations and in that time some calls require you to stay on the phone to give prearrival instructions (CPR, airway management, etc or even to just keep the callers calm).
I have been exceptionally blessed to work along side amazing people in the field such as Paramedics and EMT's also in the comm center.
When any of us encounter a call that is hard to process we are there for eachother. Such calls: drownings, hangings, babies are hard for everyone parent or not, some CPR calls pull at your heart strings. Though we in EMS; you know there will be tough calls we also can rely on helping eachother.
One of my hardest calls was my first shift cleared to work I received a 911 call that a six month old who drowned in a pool. The parents were both educated in Emergency situations but you have to remember that all the knowledge can go right out the window and it's your job to calmly help instruct them until field personnel arrive. Even if you have multiple calls happening, you remain calm.
With that still, that was almost 7 years ago and to this day I LOVE what I do. I posess a huge heart filled with compassion which makes long shifts, alot of overtime all worth it. Because I enjoy coming to work to do my job.Maybe this is the job for you as well? Some dispatch centers allow you to do a "sit along" for serious applicants. – less