A typical day at work consists of working from the initial billing and electronic correspondence work bins in the morning, then switching to the followup and denial work bins in the mid-afternoon, the follow up work bin consists of accounts in need of a followup phone call to the private insurance carrier and is also a good time to multitask while on hold to catch up on any left over electronic correspondence, or projects where accounts do not require a phone call.
Working for A.M.R has taught me in depth the "in's" and "out's" of how to bill and how to deal with private insurance companies, and that all private insurances are nothing alike, (what works for one carrier may not work for another carrier), how to read private insurance EOB's as well as Federal Medicare, Medicaid and Medicare, Medicaid HMO EOB's, and how to bill for Medicare, and Medicaid HMO carriers, to list just a few of the many skills I learned from A.M.R.
The management at A.M.R is exceptional; they truly care about us and they never treated employees as if they were "just a number" as I have heard other employees at other companies are treated.
My co-workers are also exceptional; we are like a second family to each other and will often hear us refer to our supervisor as our "momma hen". Everyone works very well together and is willing to help when someone needs help in their assigned area of work.