American Medical Response Employee Reviews

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Workplace with well-established protocols and training.
Emergency Paramedic in San Bernardino County (Former Employee) –  Victorville, CAJanuary 5, 2017
Extensive training to prepare one for the field, strong support system and protocols. Equipment up to date. Good supervisors
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PARAMEDIC (Current Employee) –  12600 NW 107 AVE Medley, FLDecember 30, 2016
A typical day at work is being sent across the county for calls and trying to keep from trouble. Management is constantly trying fire employees. The most enjoyable part of this job is being with happy co-workers and helping people in need.
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Overall not happy with company
Customer Associate (Former Employee) –  Boise, IDDecember 30, 2016
Typical day was stressful and management was not supportive. I answered incoming calls and set up ride for Medicaid customers in Idaho and Oregon.
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A lot of Customer service required, fast paced at times
Dispatch associate (Current Employee) –  GeorgiaDecember 28, 2016
A typical day includes helping people who require ambulance transport get to their destinations safely. I learned how to proficiently dispatch is an environment that sometimes does not slow down.
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Bad
Paramedic (Current Employee) –  Herkimer, NYDecember 26, 2016
Terrible Morale. Low pay, long hours. In a corporation you are just a number. Very few ways of billing in ems so overhead inhibits good pay. ems is just bad in general when it comes to making a decent income.
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Office assistant
Office Manager (Former Employee) –  Lumberton, NCDecember 7, 2016
This company lost contract to MED1 and I transferred with them doing the same job. I enjoy working with the staff and we always work as a team to make the patient and their families pleased with their service.
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It was the best of times, it was the worst of times.
Emergency Medical Technician Intermediate (Former Employee) –  Stone Mountain, GADecember 3, 2016
A great family to work with. Terrible benefits and dont expect to have any help with your schedule if you plan on going to school.
Dont expect to have any consideration when you need a specific schedule.
Pros
co workers are like family.
Cons
shifts, benefits, and pay stink.
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Fun place to work
Account Executive (Former Employee) –  Omaha, NENovember 29, 2016
Excellent place to work, but slightly unorganized between management and lower staff. The staff is excellent to work with and everyone has a blast working together.
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Stable company with growth opportunities
TEAM LEAD (Current Employee) –  Scottsdale, AZNovember 24, 2016
AMR has a positive work environment with room for growth. They are constantly looking at the future of medical transportation and making adjustments accordingly while maintaining the integrity within the industry.
Pros
opportunity for growth
Cons
Team Leads should be at a higher rate of pay for work tasks
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It is what you make it.
Paramedic (Current Employee) –  Burlingame, CANovember 22, 2016
No one will have your back but you. SMCO is a fun county to work in and most of your coworkers are great but there are the few that ruin it. Management here doesn't really care what happens to you as long as there is a warm body in the seat so the bus is available.
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Pre Hospital Care
Emergency Medical Technician (Former Employee) –  Richmond, VANovember 17, 2016
daily emergency care and transportation of public needing medical care from onset tEducation is a needed item to help the public more understand their health conditions. co-workers work together with almost no communication needed when treating the public from many hours of training. not being able to save everyone from the uncontrolled circumstances of life. knowing that we have provided more advanced care to further someones life one day at a time.
Pros
knowing we have helped someone
Cons
not being everywhere all the time.
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Not worth the money
EMT-B (Former Employee) –  Washington City, DCNovember 15, 2016
This company is run by a group of liars who take advantage of employees. No overtime, they will run you into the ground, and they do not care about employees. DO NOT WORK HERE. They will find any excuse to fire people. You will be run into the ground and no supervisors will care. The most enjoyable part of the job was the days where I was off work.
Cons
Lying supervisors who don't care
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Good Company
EMT-B (Current Employee) –  Austin, TXNovember 8, 2016
Good Company to work for to get your feet wet and foot in the door
Management is usually fair and consent
Coworkers for the most part are laid back
Pay is Ok but could and should def be paid more
Hardest part of the job is knowing what to do
Enjoyable part is Laid Back staff
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poorly managed. Terrible Education and clinical oversight
emt (Former Employee) –  Austin, TXNovember 5, 2016
I would not recommend this company especially in Austin. The management is poorly trained, retaliatory, and have even worse clinical oversight. The ODS supervisors have extremely poor training and actually advise legally questionable orders
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Good
Paramedic (Current Employee) –  Jackson, MSNovember 1, 2016
Could be better it is a busy 911 system and can be very draining. Don't expect to get off on time. Be willing and able to adjust to corporate standards.
Pros
EMS week
Cons
busy 911 system
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Emergency Medical Technicans
Emergency Medical Technician (Former Employee) –  Brockton, MAOctober 27, 2016
You never know what is in store, depending on what town you are covering/working in. You may be a glorified taxi or you may have the chance to experience something above your scope of practice, while working within your scope of practice. Lots of lifting and paperwork. Unhappy patients, to very sick patients. You need to love helping others and have a strong stomach at times.
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fun place to work
Accounts Receivable Specialist (Former Employee) –  San Antonio, TXOctober 6, 2016
Enjoyed working for this company. Tried to keep environment light and fun. Management was very knowledgeable. Coworkers enjoyed working also. Very big on attending seminars.
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Management was not active and available. Leads are bitter and have favorites. Unfriendly staff.
Emergency Medical Dispatcher (Former Employee) –  Tukwila, WASeptember 26, 2016
Not open for change and new ideas. Unionized and set in their ways. Staff is resentful and stale. Not welcoming for new employees. High turnover in Dispatch and call takers. Stale staff remains.
Cons
Uniforms nice not having to worry what to wear.
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Overall experience
Emergency Medical Technician (Current Employee) –  Pompano Beach, FLSeptember 23, 2016
Working at AMR is not as hard as one would think once you get the hang of it. Just do your part and everything else will follow. I enjoy working with the majority of the people here at this company. I learn something new everyday. Reciprocity is the key to working here. Be nice and others will be nice back. Just be yourself, care for people, do your job to the best of your ability, and truly enjoy what it is that you're doing.
Pros
Learn new things daily, get to be interactive with people, flexible schedule, can pick up shifts whenever you want.
Cons
Pay is very low, you will have to work beyond the time that your shift ends.
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Productive
Dispatcher/Customer Service Representative (Current Employee) –  New Haven, CTSeptember 18, 2016
Wonderful work experience
A hard job that I studied and worked very hard to understand and succeed.
My co-workers all made me feel comfortable when I started out and I gained many friendships.
Typical day at work would be helping people out over the phones whether it was booking transportation or just send a help to their emergencies.
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Overall rating

3.7
Based on 499 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.5
Job Security/Advancement
3.2
Management
3.1
Culture
3.5

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